Customer Ratings & Reviews
- Model:
- VMS5240B-20000S
- SKU:
- 6432911
Rating by feature
- Value
Rating 3.7 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers are delighted by the Ultra 2 Camera's impressive camera quality and ease of use with the app. Many appreciate its overall performance, easy installation, and clear night vision. However, some customers have expressed concerns about the battery life and motion detection capabilities.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I preferred wired over battery but husband made decision of purchase. Solar panels do help with keeping batteries charged but when you live where there's alot of activities to alert cameras, battery option not a good choice. Like i said, husband chose the battery operated cameras.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for your review. To extend your device's battery life, we recommend trying the troubleshooting steps detailed here: https://kb.arlo.com/291
For additional assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Camera quality, Ease of use
Arlo set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Espectacular set, alta definición y fácil instalación.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Good quality camera system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent view with a decent battery life easy set up
I would recommend this to a friend - Cons mentioned:Battery life
Meh
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is not good, picture and quality are ok. Product is expensive. I would get them hardwired soon.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Great Security
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great system. It keeps you up with everything going on at your home.
I would recommend this to a friend - Pros mentioned:Camera quality
Awesome cameras!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera. It works perfectly. I was able to wire the charging cables thought the wall thanks to a YouTube tutorial video and they are always connected to the cámaras and no need to replace batteries anymore.
I would recommend this to a friend - Pros mentioned:Overall performance
Best decision evers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is one of our Greatest investment ever
I would recommend this to a friend - Pros mentioned:Camera quality
Great security camera bundle
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cameras are truly exceptional. The clarity due to their 4K capability and their 180 degree wide view make these cameras very appealing over others. I also like the bundled components, the extra batteries and external charger. My only wish is that the hub would be Arlo's upgraded hub which has a USB connector so that you could attach a hard drive for longer lasting recordings as the SD card, by Arlo's tech support, says that the max size is 128GB even though larger sizes seem to work, but not guaranteed.
I would recommend this to a friend - Pros mentioned:Ease of use
ARLO Bundle works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the ARLO bundle system and ease of use. I futher appreciate the TIPS and TRICKS email sent by ARLO. Good support and app is easy to use. Total Tech is also amazing.
I would recommend this to a friend - Pros mentioned:Night vision
Arlo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras are great love the night vision and how wide of a view . Where I had 2 cameras before I now need one
I would recommend this to a friend - Pros mentioned:Camera quality
Great product! I highly recommend the Arlo Ultra2!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed with the Arlo Ultra 2cameras. Set up was very easy, excellent image quality, I would recommend to anyone who is wanting a high quality/resolution system. If authorizing someone else to have access to the cameras just make sure both accounts have the same/latest version of the Arlo software! This will save you a lot of time when trying to authorize the additional account.
I would recommend this to a friend - Pros mentioned:Camera quality
Arlo cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love having these camera to help watch things outside. Makes me feel safer knowing I can see things that are happening
I would recommend this to a friend - Cons mentioned:Battery life, Motion detection
Arlo not on my recommended list.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Arlo is weak at best. The battery life is horrible, and I set it to be off at certain times, and it kept staying on despite settings. It also ignored my area setup and continued to detect motion in areas outside my designated limits. Sorry to say this one is a waste of money.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. If your activity zones are not working properly, read this article to learn how to troubleshoot: https://kb.arlo.com/000062452. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Overall performance
Great cameras
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras are great work awesome. Thanks to the advice of the worker.
I would recommend this to a friend - Pros mentioned:Overall performance
Great item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Would recommend. Love it! Will buy again
I would recommend this to a friend - Pros mentioned:Camera qualityCons mentioned:Price
Excellent Camera but really expensive
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Arlo Ultra 2 offers fantastically detailed color footage both during the day and at night thanks to its built-in spotlight. However, this product is really expensive – and you’ll still need to pay for a subscription service to view the video. Here is my reason for giving this security camera a 4/5: Expensive No free video storage Requires a hub Setup with HomeKit requires contact via email with Arlo customer support
I would recommend this to a friend - Cons mentioned:Battery life
Good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as listed. Get solar power unit so battery change less often
I would recommend this to a friend - Pros mentioned:Camera quality
Great cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras are easy to install and have a good quality picture.
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Battery life
Great Sysyem
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great system. Easy to set up & install. Just wish the batteries lasted longer.
I would recommend this to a friend - Pros mentioned:Ease of use, Installation
Parent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product! Easy to use and even easier to set up.
I would recommend this to a friend