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Customer reviews

Rating 3.9 out of 5 stars with 645 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are positive about the camera quality, ease of use, and overall performance of the Ultra 2 Camera. Many also appreciate the easy installation, clear night vision, and wide field of view. However, customers express negative sentiment regarding the battery life and motion detection capabilities. Some customers report concerns about connectivity, signal strength, and the product's value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 645 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo cameras pro 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are awesome. They work very well. I would highly suggest anyone that doesn’t have a security system to buy these cameras. You will be very pleased with them. The clarity of the video is very clear. I rate them a number nine out of 10. So if you don’t have any, you should go buy some very good security system.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great security camera bundle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are truly exceptional. The clarity due to their 4K capability and their 180 degree wide view make these cameras very appealing over others. I also like the bundled components, the extra batteries and external charger. My only wish is that the hub would be Arlo's upgraded hub which has a USB connector so that you could attach a hard drive for longer lasting recordings as the SD card, by Arlo's tech support, says that the max size is 128GB even though larger sizes seem to work, but not guaranteed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    ARLO Bundle works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ARLO bundle system and ease of use. I futher appreciate the TIPS and TRICKS email sent by ARLO. Good support and app is easy to use. Total Tech is also amazing.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Meh

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is not good, picture and quality are ok. Product is expensive. I would get them hardwired soon.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I preferred wired over battery but husband made decision of purchase. Solar panels do help with keeping batteries charged but when you live where there's alot of activities to alert cameras, battery option not a good choice. Like i said, husband chose the battery operated cameras.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for your review. To extend your device's battery life, we recommend trying the troubleshooting steps detailed here: https://kb.arlo.com/291

      For additional assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are great love the night vision and how wide of a view . Where I had 2 cameras before I now need one

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Arlo set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Espectacular set, alta definición y fácil instalación.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Good quality camera system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent view with a decent battery life easy set up

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great security for your home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to set up and the camera quality pictures are great

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Motion detection

    Rated 2 out of 5 stars

    Arlo not on my recommended list.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo is weak at best. The battery life is horrible, and I set it to be off at certain times, and it kept staying on despite settings. It also ignored my area setup and continued to detect motion in areas outside my designated limits. Sorry to say this one is a waste of money.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. If your activity zones are not working properly, read this article to learn how to troubleshoot: https://kb.arlo.com/000062452. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great product! I highly recommend the Arlo Ultra2!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the Arlo Ultra 2cameras. Set up was very easy, excellent image quality, I would recommend to anyone who is wanting a high quality/resolution system. If authorizing someone else to have access to the cameras just make sure both accounts have the same/latest version of the Arlo software! This will save you a lot of time when trying to authorize the additional account.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality, wide range

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is great, I love the wide range and motion detection

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Excellent Camera but really expensive

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo Ultra 2 offers fantastically detailed color footage both during the day and at night thanks to its built-in spotlight. However, this product is really expensive – and you’ll still need to pay for a subscription service to view the video. Here is my reason for giving this security camera a 4/5: Expensive No free video storage Requires a hub Setup with HomeKit requires contact via email with Arlo customer support

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome cameras!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. It works perfectly. I was able to wire the charging cables thought the wall thanks to a YouTube tutorial video and they are always connected to the cámaras and no need to replace batteries anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Sysyem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great system. Easy to set up & install. Just wish the batteries lasted longer.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Security cams

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wifi range is not the best. Hard to extend the range due to the proprietary base. Good quality image and so far good quality product.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as listed. Get solar power unit so battery change less often

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Nice set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and great picture. Looking forward to expanding this set of cameras

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Parent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! Easy to use and even easier to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is great, cameras are clear. I do miss the magnet function as it was much more convenient but still works

    I would recommend this to a friend