Customer Ratings & Reviews
- Model:
- VMS5340-2BYNAS
- SKU:
- 6454733
Rating by feature
- Value
Rating 3.7 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers are pleased with the Arlo Ultra 2's excellent video quality, ease of use, and long battery life, frequently praising its impressive night vision and wide field of view. The spotlight feature also receives positive feedback for its brightness and motion activation. While some users express concerns about cloud storage costs, the overall sentiment towards the camera's performance is highly favorable.
This summary was generated by AI based on customer reviews.
Pretty good system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was pretty easy. Would have given 5 stars but image quality when zooming a little goes away down.
I would recommend this to a friend- Pros mentioned:Camera quality
GOOD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.JUST WAS INSTALLED, SEEMS TO BE WORKING FINE. THE PICTURES ARE VERY CLEAR.
I would recommend this to a friend - Cons mentioned:Battery life
Mac
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Batteries do not last nearly as long as advertised.
I would recommend this to a friendBrand response from Arlo Team
Posted .Hi Macd,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
Regards,
Arlo Team
- Pros mentioned:Overall performance
Money well spent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only had the system set up for 2 weeks but so far it has been good. Makes me feel safer.
I would recommend this to a friend - Cons mentioned:Battery life
Not recommended
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned!!! App is not use friendly. Nest is way better and actually works. I set up zones for notifications and it didn’t work. Unable to identify a person from an animal from a package. Very frustrating and because of that, the batteries don’t last. Customer Service was trash and took for ever to get a person on the line just to get transferred.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Camera quality
Worthwhile Update to Arlo System
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera system. I have owned the original Arlo camer system for years and upgraded to this, which is their newest system. Crisp, clear video plus a much wider-angle lens that the old ones. Plus a spotlight, alarm, and 2-way audio.
I would recommend this to a friend - Pros mentioned:Camera quality, Night vision
Excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Omg this is a excellent product I’m so happy to have at my house I’m always working so from work I can keep eye on my house I’m very happy with this product excellent quality 4K pictures night vision is very clear and everything is you can see in color I’m very happy to have this camera
I would recommend this to a friend No decent support service if you do have a problem
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.product themselves okay but arlo services are terrible. customer service is AI or off shore. a manager who can really solve a problem does not exist. impossible.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Nice outdoor security cameras
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these outdoor cameras because they are very accurate
I would recommend this to a friend- Pros mentioned:Camera quality
Must buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product. works well, shows quick alerts, has a nice spotlight for smaller areas, affordable recording plans, good quality video and cheaper in general than many other brands like Nest. In addition, the videos get recorded and you will get alerts even if internet is down due to the hub.
I would recommend this to a friend “Compatible, but not fully”
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Despite compatible with google home, camera controls are not fully operational, using google home app
I would recommend this to a friend- Pros mentioned:Camera quality
Fully independent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras and the server is icing on the cake. Fully independent
I would recommend this to a friend - Pros mentioned:Camera quality
Great easy security
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. Great picture. I like the talk and motion light feature
I would recommend this to a friend - Pros mentioned:Ease of use
Arlo is great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arlo plus solar panel is a no fuss camera system that is easy to setup and use.
I would recommend this to a friend - Pros mentioned:Ease of use
Security camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful security system, easy to set up and easy to use.
I would recommend this to a friend Video lags
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only problem I have is that video lags, what you see is not accurate
I would recommend this to a friendWaist of money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras are not 4K and they always lose conny.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello
Thank you for taking the time to write your experience. Your feedback helps us to improve our services. We'll share your feedback to the relevant team. We appreciate your understanding.
Best regards,
Arlo Team
Arlo Cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great system, works like is should. Only issue I have is you can only have 5 cameras on one account.
I would recommend this to a friend- Pros mentioned:Ease of use
Nice quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely beautiful display quality and extremely easy to set up
I would recommend this to a friend - Pros mentioned:Camera quality
John
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras would recommend buy the solar panels too makes it easy.
I would recommend this to a friend