Customer Ratings & Reviews
- Model:
- VMS5340-2BYNAS
- SKU:
- 6454733
Rating by feature
- Value
Rating 3.7 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers are pleased with the Arlo Ultra 2's excellent video quality, ease of use, and long battery life, frequently praising its impressive night vision and wide field of view. The spotlight feature also receives positive feedback for its brightness and motion activation. While some users express concerns about cloud storage costs, the overall sentiment towards the camera's performance is highly favorable.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality
Subscription service sucks!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Cameras are great quality, however having to pay for the subscription sucks!
I would recommend this to a friend - Cons mentioned:Motion detection
Motion detection sucks!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not true 24/7 recording, you need to pay extra to have that available plus the monthly fee for cloud. Bad motion detection even when sensitivity is to the MAX.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Louie,
Thanks for your review. If your camera is no longer detecting motion, refer to this article to learn how to troubleshoot: https://kb.arlo.com/994085. For further assistance, please navigate to Settings > Support in the Arlo App for service options.
We appreciate your support.
Best regards,
Arlo Team
- Pros mentioned:Ease of use
Very nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Quality is great. Batteries last a long time! Definitely recommend.
I would recommend this to a friend Arlo 4k
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its okay could be better if the spot lights were brighter and the night vision quality was more better overall its decently okay.
I would recommend this to a friendBrand response from Arlo Team
Posted .Hi David
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Camera quality
Good system
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazingly!!! Such a good investment. Good quality.
I would recommend this to a friend - Pros mentioned:Camera quality
Outside cameras
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras are very good for potection around my house.
I would recommend this to a friend - Pros mentioned:Installation
Great cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good quality and easy to set up battery life is just enough for home security.
I would recommend this to a friend - Pros mentioned:Overall performance
Arlo cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Arlo cameras are amazing! Had them for 4 years now.
I would recommend this to a friend - Pros mentioned:Camera quality
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is working well so far. Great pictures too.
I would recommend this to a friend Limited mounting position and no mounting options
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mountings on this particular camera kit is not the same as all the other Arlo cameras including other Ultra 2 cameras. You cannot use any other type mount other than the one that is attached to it at the factory limiting your camera mounting options.
No, I would not recommend this to a friend- Pros mentioned:Camera quality
Nice set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice camera, works good, Wish Arlo would let you change notificagion tone.
I would recommend this to a friend - Pros mentioned:Installation
Best deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best deal on the market. Very easy installation and controls.
I would recommend this to a friend - Cons mentioned:Motion detection
Bad Cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera doesn't work properly, they don't sense. Also I turned one off and it still stays on, I have to remove battery for it to turn off
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Philly,
Thanks for your review. If your camera is not detecting motion anymore, refer to this article to learn how to troubleshoot: https://kb.arlo.com/994085. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your support.
Best regards,
Arlo Team
4K cameras
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got a really great deal on these 4K cameras and only could get the deal from Best Buy so I drove about 40 miles to pick them up from Best Buy.
I would recommend this to a friend- Pros mentioned:Camera quality
Camera man
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras are excellent,clear,. They capture everything that moved outside
I would recommend this to a friend - Pros mentioned:Camera quality
Highly recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend the Arlo system, and these 4K cameras are great!
I would recommend this to a friend - Cons mentioned:Battery life
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery is horrible and it the picture is actually worse then my original arlo.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Camera quality
Arlo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product day or night needs more charging cords
I would recommend this to a friend - Pros mentioned:Camera quality
Great video and love how it works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great video and love how it works. I would buy it again in a heartbeat
I would recommend this to a friend - Cons mentioned:Price
The Worst
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras suck. I spent $1000 on Arlo cameras that don’t even record correctly. They only capture the second half of any motion. Example, I am trying to see which neighbor allows their dog to poop on my yard. When I finally think I caught the person I can only see them walking away I don’t understand why it does not record as soon as they come into frame. Stay away waste of money with Arlo
No, I would not recommend this to a friend