Customer Ratings & Reviews
- Model:
- VMS5340-2BYNAS
- SKU:
- 6454733
Rating by feature
- Value
Rating 3.7 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers are pleased with the Arlo Ultra 2's excellent video quality, ease of use, and long battery life, frequently praising its impressive night vision and wide field of view. The spotlight feature also receives positive feedback for its brightness and motion activation. While some users express concerns about cloud storage costs, the overall sentiment towards the camera's performance is highly favorable.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality
Great cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras. Very clear video and audio. Happy with the purchase.
I would recommend this to a friend Great system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the system but needs to include power adapters for permanent installation.
I would recommend this to a friend- Pros mentioned:Overall performance
Mr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. BBC the best of the best Absolutely the best
I would recommend this to a friend - Cons mentioned:Battery life
Batery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are of very poor quality in the life of the batteries, and sub-zero temperatures do not give a good performance and the canara turns off, not good
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Gloria,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Overall performance
CEO
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and the technical support was spot on!
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Excellent video but Homekit requires some work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Video quality is outstanding and set up is easy. I am a Homekit user and out of the box the system does not integrate as stated, you do get errors and need to call customer service to get an update pushed. After that it is sealess.
I would recommend this to a friend Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice set up . Comes with everything you need . Easy
I would recommend this to a friend- Pros mentioned:Camera quality, Ease of use
Great system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Video quality is great on this camera. I really like the settings that alerts you if it’s a person, animal or vehicle that’s being detected. Charging the system is very easy and you don’t have to take the camera down to charge it.
I would recommend this to a friend Decent quality, very convenient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras! Even though these are the highest end Arlos and boast that they're 4k, the high end Nest cameras have significantly better video quality but these are much more convenient because you don't have to run power for these. This kit is a great bang for the buck, especially if you consider the security mounts!
I would recommend this to a friend- Pros mentioned:Overall performance
Good systems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, my second Arlo camera system, will recommend.
I would recommend this to a friend - Pros mentioned:Camera quality
Arlo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service great quality great sound easy to hook up
I would recommend this to a friend - Cons mentioned:Battery life
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 of the 3 cameras drains the battery in 2 days. Tried 2 different fully charged batteries. Cannot exchange the camera alone must return all cameras so not I have to take them all down from the outside of my house to return and then put them back up and reprogram them all. Will not purchase this brand again.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life for the third camera, read this article: https://kb.arlo.com/291. If you continue to have an issue with the battery, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Cons mentioned:Battery life
Sucks
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The batteries suck. System does not come with extra either. System fades out while recording.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Camera quality, Ease of useCons mentioned:Battery life, Connectivity, Motion detection
Good Wireless Security System with Some Downfalls
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Arlo Ultra 2 Spotlight Camera 4K Wireless Security Camera system is an OK starter system for most folks, but you will be opening your wallet quickly. Pros: * Easy setup * Wireless allows cameras to be easily placed almost anywhere * Great video quality * Wide range of view * App has great functionality. Very comprehensive. Cons: * Battery won't last nearly the 6 months advertised in busy areas * Charging the batteries is painful with the magnetic charging cable. You have to either take the camera down to charge it or run the cable with an extension cord to the camera to charge depending on how you mounted it. * The base station has to be hard wired into your router. Depending on how many other devices are already plugged into your router, you may have to get a switch. Wireless connectivity would be nice and expected in 2020. * You can add an SD card to the base station for local storage. While OK, a USB port should have also be added for external hard drives like their previous hubs * The accessories are crazy expensive. Replacement charging cables, batteries, etc. can get expensive quickly. * You have to pay for the subscription plan after the trial to be able to use the cloud storage and other features of the system. Again, more expense after the initial large expense for the system. * HomeKit connectivity seems hit or miss. I haven't been able to get it to work and will have to call support for assistance. * Only one charging cable and one magnetic mount. For the price, you should receive one per camera in the box. * Even with sensitivity settings adjusted, many false alerts (shadows on windows, trees blowing in the wind, etc.) In summary, for the price, I would have honestly expected more from Arlo. With the limited mounts included, you are almost forced to spend additional money on accessories. And once the 3 month Arlo Smart trial expires, you will be spending more money to keep the functionality going or accept diminished functionality. Overall, not a bad system, but for the price, there are better systems on the market.
No, I would not recommend this to a friend - Pros mentioned:Camera quality
Arlo ultra
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality and very good camera 4k i like it
I would recommend this to a friend - Pros mentioned:Overall performance
:)
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good product!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend Arlo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to plug up this wireless system to watch your time line
I would recommend this to a friend- Cons mentioned:Battery life
Unable to Remove Batteries
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to remove battery of this Ultra 2 Spotlight camera for a recharge. This coflicts with what inhave seen in the Ultra 2 camera installation videos.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for your review. Please reach out to the Arlo Community team so we can further investigate this issue. Please navigate to Settings > Support within the Arlo app to explore the Community options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Camera quality
Arlo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Arlo and it does everything I hoped it would
I would recommend this to a friend - Pros mentioned:Ease of use
Video cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super clear resolution. Easy to install and set up.
I would recommend this to a friend