Customer Ratings & Reviews
- Model:
- VMS5340-2BYNAS
- SKU:
- 6454733
Rating by feature
- Value
Rating 3.7 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers are pleased with the Arlo Ultra 2's excellent video quality, ease of use, and long battery life, frequently praising its impressive night vision and wide field of view. The spotlight feature also receives positive feedback for its brightness and motion activation. While some users express concerns about cloud storage costs, the overall sentiment towards the camera's performance is highly favorable.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Mr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed and charged all the batteries , went on vacation a few days later and one of the batteries dead. No security .
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi John,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Thank you Best Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great and terrific installation service by Austin! Thank you Best Buy!
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and most of all great service received from the Managers at the store.
I would recommend this to a friendDo not purchase.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not purchase Arlo! I received an email that Netgear has decided to end the life of my functioning arlo 2 cameras. They still work nothing is wrong with them but Netgear has decided I must upgrade to a newer camera. They will no longer be supported. Just like that. Do not trust this company I was not told when I purchased that they could at any time stop supporting these cameras even though they still work.
No, I would not recommend this to a friendArlo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the the camera system it is nice we always wanted a system like this
I would recommend this to a friendArlo Ultra 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was concerned about buying Arlo cameras because of some of the reviews seeming to have significant issues with connectivity and drop outs. So far my experience has been good. I did have issues getting my wife's iphone connected to the cameras but it is now resolved. Others have written about not getting recordings on events that should have recorded. I haven't had that yet.
I would recommend this to a friendBad Engineering and worse support
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad quality control. Bad firmware update took out 5 cameras. After 2 weeks with trch support they decide to replace cameras yet they are out of stock on U2 cameras and do not know when they will be back in stock. Get in line. Many are in same boat. And these are sold as se urity cameras. Awful.
No, I would not recommend this to a friendPerfect Security Cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a product I would highly recommend to everyone. The 4k video is incredible.
I would recommend this to a friendMixed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor range but when used within range it works well
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Saveyourmoney,
Thank you for reaching out. We recommend checking out these Knowledge Base articles for tips on improving the range of your Arlo cameras:
https://kb.arlo.com/35
https://kb.arlo.com/5568/
If you still experience the same behavior, please contact our Support Team to provide further assistance. You can contact our team at https://support.arlo.com.
Regards,
Arlo Team
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality. Exactly what i expected. Exactly what was described.
I would recommend this to a friendA true waste
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of three cameras stopped working after a mild rain. The replacement set had another non working camera. The installer yelled at me in my home saying, "it's working!" The power kept going in and out as he yelled. I told him to take it all down if he could't get them all to work. He wasted 9 hours and all my patience, even yelled at me for NOTHING!
No, I would not recommend this to a friendGood quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good quality but I wish they had the 4 pack
I would recommend this to a friendBest security system and no monthly fee's
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best investment in home security vs what I had pay monthly
No, I would not recommend this to a friendDon’t waste your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service is to expensive. Takes to long to go live. Clarity is not that good. Very disappointed.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Mike,
Thank you for your review. Please read following article for details on troubleshooting long delays: https://kb.arlo.com/000062742.
For additional assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Camera quality
Awesome Security Cameras.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic picture quality. Very helpful when I'm away from home (and honestly, even when I am home but don't want to answer the door...LMBO). Very easy to replace batteries (less than a minute).
I would recommend this to a friend Great security system
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly as advertised. Works well! Very easy to sync to phone.
I would recommend this to a friendGreat picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality product the inly issue i always have is the charging.
I would recommend this to a friendEasy & straightforward setup & link to Ultra 1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy and straightforward setup and link to original Ultra 1 security camera system, simple, no issues link to existing Arlo app. The only disadvantage is that I cannot watch linked cameras with playback on my laptop since it is 4K. I would have to download the video to watch.
I would recommend this to a friendArlo cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good cameras for protection of your home and family.
I would recommend this to a friendGreat security system
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great security system when you also purchase the subscription
I would recommend this to a friend