Customers are pleased with the Arlo Ultra 2's excellent video quality, ease of use, and long battery life, frequently praising its impressive night vision and wide field of view. The spotlight feature also receives positive feedback for its brightness and motion activation. While some users express concerns about cloud storage costs, the overall sentiment towards the camera's performance is highly favorable.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 632 reviews
Pros mentioned:
Camera quality
Cons mentioned:
Battery life
Rated 5 out of 5 stars
Vast improvement from previous Arlo generations
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This reviewer received promo considerations or sweepstakes entry for writing a review.
When choosing a camera system, ease of use, set-up, power, networking, cost and smart home integration with existing ecosystems were all major considerations.
I'll fast forward and summarize up front with the areas this Arlo Ultra 2 Spotlight Camera system really impressed or surprised me:
1) Set up was super easy and convenient. Much of this is due to the fact the Arlo hub must connect via Rj-45 network cable directly to your router, so its not competing with other wireless devices on your network for bandwidth or priority. The downside of course is that you need your cameras to be in range of the hub since they are on their own private network.
2) The hardware quality is excellent, however, these devices are not as secure as dedicated mounted hard-wired devices since one mount is only magnetic and the other is a simple screw on base plate. Furthermore, Arlo only has a 12-month theft replacement policy while the system I use does not have a time limit for stolen cameras.
3) Battery life. Arlo claims 6 months of battery life, but given the size of the battery, the LED, the quality of 4K streaming video I am skeptical this number is accurate. Obviously this will be variable based on your motion sensitivity and recording areas, but I highly doubt this battery is going to last 6 months. Additionally, to secure your camera from theft you will want to put it away from normal access but this also makes it harder to charge it. You can run an extension or you can use a USB charging brick. I don't know how long it takes to charge a battery as I haven't been able to use it that much, but a wired option would be great. The hardware would allow it since the housing of the camera goes into a housing that could just as easily have a 5A USB or PoE plug.
After using the Cam in my garage and working in there constantly, the battery lasted for roughly 3 weeks and 1120 notifications/events (from the app) and it now needs to be charged.
As for the positives, the set-up and the App on the Arlo system were fantastic. I ran into a small bug trying to rename my two cameras from the set-up page, but I skipped out of that and I was able to name each independently after that without issue. The pairing, setup and all that was super fast since they are on their own network. The firmware updates took awhile but that's understandable for any devices of this nature.
I loved how the history of the notifications was laid out in the app, calendar days on the top, followed by events for that day. Competitors just have it as a stream which can be a burden to navigate.
There is a 3 month free trial after which there is a fee which is published on the Arlo site.
I didn't love how they only provided one type of mounting hardware for each camera. The magnet mount is super slick but the least secure. The screw in version is more secure, but less visually appealing. Wish they included one mount for both cameras.
As for the LED spotlight....honestly a bit underwhelming. Great for the size of the camera but its not going to work well for an outdoor spotlight cam, which is what I use now. Even for my garage it didn't really illuminate the space. It looks impressive when you look at it directly but it won't really light up a space.
The camera features also added a bunch of additional detection features like people, cars, animals to help filter out unwanted notifications.
Overall this is an excellent camera security system. My main concerns are theft protection, hardware cost and spotlight cam is underwhelming but overall this is an excellent system with great software, great interface, great hardware and very responsive given it is completely wire-free for both power and networking.
This review is from Arlo - Ultra 2 Camera, 2 Pack, VMS5240-20000S - White
I would recommend this to a friend
Pros mentioned:
Camera quality, Night vision
Rated 4 out of 5 stars
Arlo Ultra 2 spotlight camera bundle
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
• Stunning 4K Video Quality:
The 4K resolution is a major step up-capturing clear details like license plates and faces even from a distance. Great for serious home monitoring.
• Color Night Vision & Spotlight:
The built-in spotlight lets you see in color even at night, which feels like a security camera upgrade you didn't know you needed.
• Truly Wireless & Easy Setup:
Simple to install with no wiring. The magnetic mounts make adjustments easy, and battery life lasts several months with moderate activity.
• Advanced Motion Detection & Alerts:
Smart alerts can differentiate between people, animals, and vehicles (with subscription). Very accurate and responsive
I would recommend this to a friend
Pros mentioned:
Camera quality, Night vision
Rated 4 out of 5 stars
Excellent camera package. Very pleased.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My wife and I purchased Arlo Ultra 2 package because thieves stole the tires from our truck in our apartment complex parking lot. That should tell you a lot of about the apartment, but this review is about Arlo Ultra 2 camera package.
Cameras are easy to install. Three screws secure the camera mount. Fit the camera on the mount with small twist and it's on.
Easy to adjust. Once the camera is on the mount you can loosen or tighten the camera orientation (or where the camera is pointed and will view).
Use the provided security key (like a tiny allen wrench) and open the camera. Slide the camera from its plastic chassis. Put in or take out a battery. Easy.
Easy to use via Arlo Security App. Install the app. Get an account setup. Plug in your Arlo Security Hub. It will find your router. Add each camera to your Arlo Hub. See all your cameras working at once or select one camera and view. Viewing one camera at a time while adjusting the camera for the perfect view is suggested. I use my Samsung Tablet.
Picture quality is great. In daytime you get color. At nighttime you get black and white night vision. You click on a spotlight icon on a camera and get color at night. Turn off the spotlight and go back to night vision.
You could purchase extra batteries and recharge stations so that you can a full battery rotation, but otherwise the batteries do have a good endurance and I rotate them out one at a time for the time being.
You never realize your apartment complex is a Den of Thieves until someone steals from you. The Den of Thieves comes to life at night. My wife and I were stunned at the amount of activity that goes between midnight and 5 am, especially between 2 am and 4 am. Its like there is a nocturnal sub culture that sleeps during the day and hunts at night. Non residents driving slowly casing the area. People you don’t recognize walking up to doors or snooping around. People taking pictures with their smartphones of cars the parking lot. They are subtle about it too. They just don’t stand there, aim the camera and click. No, they walk by your vehicle and in a quick movement hold camera up and click like a drive by shooting. They have no problem walking around and scouting your community. You begin to know them: Typically, they drive old pickup trucks with junk in the cargo back. The make and model are not on the truck. There may be only one license plate. No stickers on the windshield. Or they drive nice cars and you can tell because the rims are high end. In this category, it could be a well kept up car with nice rims and the rims don’t match the style of the car. It looks off, but they think its cool. Or you have the “fast and the furious wanna-bees" who drive the smaller cars where the nice rims match the style of the car. They could also be in a street princess, (nice truck, nice rims), but not as frequent as the other cars. Then there is everybody else, just a nice car, purchased from the dealership with no (or little) modifications. There is difference is how normal people drive and how the thieves drive. You learn a lot studying the behavior recorded on the video from your camera.
Make your cameras visible when setting them up, yet inaccessible so that the cameras can’t be stolen or molested. When "shady people" see your cameras, you’d be surprised just how many people make an effort to alter their walk path and avoid detection. They wear heats, hoodies, pull their shirts up over their face and other evasive means to avoid being seen or recognized. Then you have the few who are bold and laugh at your camera setup and use "sign language" demonstrating their displeasure and defiance that you have a camera overlooking the area. Normal people don’t mind. They walk at a normal pace and get to where they are going and don’t care that you have a camera.
Anyway, if you need to protect yourself and/or shine the light on evil, these cameras will do the job.
I would recommend this to a friend
Pros mentioned:
Camera quality
Cons mentioned:
Battery life, Connectivity
Rated 5 out of 5 stars
Excellant security camera system
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had the pro model until 2 of the cameras died. The images in color are superb. It lets you know if it detects a person or animal. Having the spotlights at night help to see whatever is setting the camera off. It offers more flexibility in setting up the area that you want to record. I purchased the outside wiring to hook up the camera directly to electric, so I do not have to get a ladder and change the batteries. I wished the company offered a set that did not include batteries.
I get a notification whenever the camera detects movement. You are able to set how sensitive you want it to detect. It has a microphone which I never use.
I have 1 camera that is at the opposite end of the house from the internet source so at times the camera does go off line.
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Arlo keeps getting better and better
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This reviewer received promo considerations or sweepstakes entry for writing a review.
WOW, am I impressed with the field of view. I already had 2 Arlo Pro and 2 Arlo Pro2 Cameras and WOW.... this is a major improvement over those.
I really like the better design for charging (it has a magnetic charger) and how easy it is to swap out the battery if needed. When you open the box the batteries are separate so be sure you place them in the camera unit and FULLY charge them before use.
Setting up the base station was very easy. I just plugged the ethernet and power cord in to the back of the unit and then the other end of the ethernet cable to my wifi router. I already had the Arlo app on my iOS device so I just went through the steps to add a new base station.
Once the base station was connected I went back and added the new cameras. Once they were setup I also went back and moved my old cameras over to the new base station. EASY!
I included pictures from the same view. One is with the Arlo Pro 2 camera and the second image is with the new Arlo Ultra 2. You can see the wider field of view. Amazing. And the 4K image is crystal clear when viewing on my phone. WOW.
I really like the 2 mounts that come with this as well. One is magnetic and really allows me to angle the camera just where I want it. And the other is to screw into the wall. It is very secure and I do not worry about the device falling off or being stolen.
The range for these cameras is awesome. I can get much further away from the base station now and still have a very strong signal.
There are many great features you can set up once installed, such as activity zones and object following. You can subscribe to a monthly package to save your recordings as well. I also invite others in the family to view the camera feeds as needed.
This review is from Arlo - Ultra 2 Camera, 2 Pack, VMS5240-20000S - White
I would recommend this to a friend
Pros mentioned:
Camera quality, Installation
Rated 4 out of 5 stars
Great camera, OK spotlight.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
These cameras are full of features and have a very user friendly mobile app which does not have any glitches so far. They are easy to set up and have internal memory which is not found in other models or brands. The picture quality is excellent during daylight... night time needs is a not so good. Needs a dedicated spotlight because the light that comes incorporated does not reach far enough.
They have a small footprint and are easy to mount, though only one fixed mount is included in this set.
This review is from Arlo - Ultra 2 Camera, 2 Pack, VMS5240-20000S - White
I would recommend this to a friend
Pros mentioned:
Camera quality, Ease of use
Rated 5 out of 5 stars
I love them, and you will too.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
These are the best cameras, and I have other brands to prove it. These are on the pricey side, but totally worth it. I have 4 Arlo 4K cameras, and they have the best quality of all the brands and cameras I’ve purchased.
These are easy to setup (the app is simple to use)
Easy to install (I have them mounted up high)
Have great quality (4K live streaming is awesome)
Long battery life (I use the best battery life setting)
Bright spotlights (I have mine set at 73% brightness)
Only con I’d say is the size of the cameras, they are a little big. Price of each camera or packages they offer, is higher than some others. But if you want a quality setup for your house, just buy these. Don’t waste your time or money with others. I’ve uploaded some night shots, with and without the spotlight. It’s super clear.
This review is from Arlo - Ultra 2 Camera, 2 Pack, VMS5240-20000S - White
I would recommend this to a friend
Pros mentioned:
Camera quality, Installation
Rated 5 out of 5 stars
Worth the price! Great battery life! Easy Install!
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I installed these for my elderly parent's home. Super easy installation but super impressed with battery life. It has been 4 months since installation and I have not been back to replace batteries. Note, I live 14 hours away from them and can see perfectly. Highly recommend!
I would recommend this to a friend
Pros mentioned:
Camera quality, Ease of use, Overall performance
Rated 5 out of 5 stars
Great
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great video quality and very easy to use. I had the original ultra and these are much better
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Well Worth Upgrade
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This reviewer received promo considerations or sweepstakes entry for writing a review.
--- SETUP ---
The setup of the Arlo Ultra 2 Spotlight Cameras took about 30 minutes. You will require a Phillips Screwdriver and possibly a drill to mount the camera. Charging of the camera is recommended, but you can only charge one camera at a time with the included cable. The batteries do come with about 70% charge, so you can begin setting one up while you fully charge the other. The free app allows you to test the signal strength of where you are installing the camera. This is helpful to determine if your setup will be a good location or need a relocation.
--- FEATURES ---
The key features of these cameras are that they are wireless, record in 4K video, charge faster, have an integrated spotlight, have a 180 degree viewing angle, have premium 2-way audio, have dual band wifi, and provide a 6 month battery life per charge. The included tower has a smart siren that can be activated in case of unwanted entry.
--- PERFORMANCE ---
The performance of these cameras was phenomenal. My previous camera setup was the Arlo Po 2. This is a big step forward in terms of the clarity of the recordings and live-stream viewing. The apartments that I live in have a lot of traffic, which is one thing that reduces battery life. Through the easy to use app, I set up custom activity zones that prevent the camera from sending a ping to my phone for unwanted motion. The 180 degree viewing angle is impressive. I could be almost at the side of the camera and it still picked up what I was doing. Downloading video footage to my phone is simple and you can open the app to take screenshots or manually record footage while away from home.
--- EXPECTATIONS ---
The product exceeds my expectations. I am very satisfied with the quality of the cameras and how much they’ve improved. The spotlight activates when people walk in the custom activity zone and you can choose if you want it to shine with a constant, flash, or pulsating beam. You can also adjust the intensity, and at level 1, it is pretty bright. This unit includes a 3 month pre-paid trial for the monthly subscription which allows you to track packages and get an alert as well as other premium features such as advanced object detection (animals, packages, cars), 30 day video recordings in cloud, 4k resolutions, and intelligent alerts. You can also install a microcard into the tower hub to have local recordings. The only thing that I am dissatisfied with is that the shape and magnet that the new cameras use are different. This means that if you previously installed older Arlo mounts, like my Arlo Pro 2s, you have to remove them and install the new mounts. The mounts that come in the box are of two different kinds. One is magnetic and one requires you to screw the camera in. It’s not a big issue, especially if you’re not upgrading, but something for previous Arlo owners to know.
--- VALUE ---
The price for the Arlo Ultra Spotlight Cameras in terms of value is worth the peace of mind, especially as the holiday season approaches. I kept my older 2017 models in use until these new 2020 models arrived, so I know they will last long enough until the next upgrade. The monthly plans start at 4.99 (look at the included picture) and are not necessary, but include a trial for you to try out for 3 months.
--- APPROVAL ---
I highly recommend this product for people who want full control of their house monitoring system with a mostly hassle free installation (no wires).
This review is from Arlo - Ultra 2 Camera, 2 Pack, VMS5240-20000S - White
I would recommend this to a friend
Pros mentioned:
Camera quality
Cons mentioned:
Battery life, Motion detection
Rated 4 out of 5 stars
Arlo Ultra 2
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Image quality is improved with no doubt but I'm a bit disappointed with motion detection and battery life. And one more important thing - there is no contact to Arlo Tech Support - all links send you to forum discussions - NOT REAL SOLUTION !!!!
No, I would not recommend this to a friend
Pros mentioned:
Camera quality, Ease of use
Cons mentioned:
Battery life
Rated 5 out of 5 stars
Easy setup and app is good
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up and use. App is good and notifies you when one of the cameras is activated. Don’t know how long the batteries last since I have not had this that long. Images are pretty clear, but even at 4k I can’t read license plates in the street at 60 to 70 feet.
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 4 out of 5 stars
Reliable, high quality surveillance system
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pros: Excellent video quality, reliable motion detection (although see below), and great mobile app.
Cons: Monthly subscription required for the most important features like video playback, and object detection is sometimes inaccurate (i.e., a swaying branch sends me a "person" or "vehicle" in the backyard alert, which causes unnecessary panic)
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 4 out of 5 stars
Security camera
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Video is good, took about a week to adjusting the settings so it doesn't pick-up motions you dont want. Have 3 cameras and rechargeable batteries are all about 70%. The only i won't give it 5 stars no matter what i do it still records cars driving by the house. I got it down that only cars with loud exhausts. Its a really install
I would recommend this to a friend
Pros mentioned:
Camera quality, Ease of use
Rated 4 out of 5 stars
Good system - works well once up and running.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this after recommendations from a neighbor. I am generally happy with the system with a few exceptions. The instructions are non-existent but I was able to figure things out after some trial an error. Easy to install physically and batteries seem to last a good while (2mo and still at 70%). There is a 7-10 second delay between an event (doorbell or motion detection) and alert on phone - it must be the round trip to their servers as it does not appear to send directly to app on home network. Animal, person, vehicle detection works well. Had to figure out the modes - again no instructions. Software needs a little fine tuning - but can find no way to give feedback on the website. I've not tried a Ring or SimplySafe system so I dont have a comparison. Charging cable is way too expensive but I will likely spring for one to be able to charge the units without taking them apart. The router has limited range - I had to put it in a front bedroom window to be able to capture signal from cameras at front of house.
I would recommend this to a friend
Pros mentioned:
Camera quality
Cons mentioned:
Motion detection
Rated 5 out of 5 stars
My complete home security with 4K clarity good buy
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was looking for wifi security camera that I could use it for all three floors in my home and found this one on sale that is 4K clarity and I could zoom for closer look. This is also super wide angle that can cover great area. I was getting motion detected though no one was home then I see a wasp or a bee that was getting attracted to the sensor light and setting off the motion detection. That is how sensitive this camera is. All in all a great buy for my purpose.
I would recommend this to a friend
Pros mentioned:
Camera quality, Night vision
Rated 4 out of 5 stars
Great Product
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Arlo Cameras are better than expected, the coverage, night vision and the recording quality are first class. I’d buy them again.
I would recommend this to a friend
Pros mentioned:
Camera quality
Cons mentioned:
Battery life
Rated 3 out of 5 stars
I write very few reviews.
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
WHEN THEY WORK, they were great. The video is not as sharp as I would have expected an 4K camera… the audio is outstanding. The hub stores more than enough video for my needs. The cameras constantly become unpaired from the hub. sometimes it’s almost impossible to get the hub to see the cameras again. I’m tempted to try a subscription from Arlo, if it would improve the performance of the system. It seems stupid to have to subscribe to that in order for the whole thing to work. I use solar panels on three of the cameras and plug the fourth into an outlet. If you get a couple, cloudy days, the solar cameras will go dead. Just saying. If it’s not too inconvenient to access the cameras, it’s easy to change the batteries, at least. Years ago, we had a FLIR system that worked a gazillion times better than this. However, the cameras on that bricked profoundly one by one. It worked better, though, until it suddenly did not. It took years for that to happen.
I have not had this system six months, and I’m so annoyed with it I may throw it in the dumpster before lunch.
No, I would not recommend this to a friend
Brand response from Arlo Team
Posted .
Hi
Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards, Arlo Team
Pros mentioned:
Ease of use, Overall performance
Rated 5 out of 5 stars
Works Fine
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Everything appears to work as intended. Setup was easy as pie.
I would recommend this to a friend
Pros mentioned:
Camera quality, Installation
Rated 5 out of 5 stars
Ultra Bundle
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great video quality and easy to install the cameras. I upgraded from my first camera system which were the Pros