Customer Ratings & Reviews
- Model:
- VMS5340-2BYNAS
- |
- SKU:
- 6454733
Customer reviews
Rating 3.9 out of 5 stars with 641 reviews
(641 customer reviews)Rating by feature
- Value3.7
Rating 3.7 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers are positive about the camera quality, ease of use, and overall performance of the Ultra 2 Camera. Many also appreciate the easy installation, clear night vision, and wide field of view. However, customers express negative sentiment regarding the battery life and motion detection capabilities. Some customers report concerns about connectivity, signal strength, and the product's value for the price.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
junk product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arlo products are total junk. This product will be dead just a month past the warranty and they will not replace or repair the item at that point. Overpriced junk and horrible customer service. Ring offers better quality and better customer service.
This review is from Arlo - Ultra 2 Camera, 2 Pack, VMS5240-20000S - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi smb8181,
Thank you for taking the time in leaving your feedback about the product and your support experience. Allow us to look into your concern so we can assist you further. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.
We look forward to hearing from you.
Regards,
Arlo Team
^RM














