Customer Ratings & Reviews

Video is good, took about a week to adjusting the settings so it doesn't pick-up motions you dont want. Have 3 cameras and rechargeable batteries are all about 70%. The only i won't give it 5 stars no matter what i do it still records cars driving by the house. I got it down that only cars with loud exhausts. Its a really install

Initially the battery charge didn't last long, but I adjusted the settings based on their troubleshooting. I went from a charge lasting 2-3 days to 2-3 weeks. The free subscription ran out and the bells & whistles disappeared as I expected and as they said they would. Since I didn't need them, I was fine. My complaint and the reason I regret getting it comes from the fact that it continues to downgrade. Most recently the batteries all lost their charges and now only charge to 20%. I'm back to having to replace batteries every other day. At six months in, I wonder if they'll even be usable through the next six. Another issue that's cropped up is that the camera signal quality goes up and down dramatically without anything being moved. The camera responce has been poor from the first day. My exterior lighting, which is activated by motion, activates about 3-4 seconds before the cameras. This results in the videos only capturing the tail end of any movement. The camera quality is good, but based on what's been happening, I wonder how long it will last. They were very easy to install. Set up was very easy. One of the cameras I installed where it's exposed to direct Florida sun and heavy rains. It still performs as well as the ones not exposed. That very much impressed me. I When speaking to someone, there's about a 7 second delay on both ends. It's made even the simplest conversation nearly impossible. It can be done though. The app is easy to navigate, but inconsistent and unreliable.

Good solid product but has its flaws. The Ultra 2 has the best video and sound by far then other models I own (i.e. pros, pros 2, and Pro 4s with the exception of my indoor Arlo Qs that have the same exceptional video and sound ). The Ultra 2's have much better night vision, much louder onboard speaker, and farther and loader onboard microphone. Major negative - in 4K mode, they must be placed within 20 yards (non-line of site) from the hub. They are not reliable if not. I wish Arlo would increase the signal output to be able to reach farther out. Battery life is ok but you will grow very tired of replacing batteries especially if you have to get a ladder out. Highly recommend a truly wireless / powerless system by purchasing the solar panels. My Ring cameras have their advantages and disadvantages as well. To get the perfect indoor and outdoor security video system, you need a combination of both Ring and Arlo. Much more convenient and easy to install than traditional wired cameras, however, when you local wifi or internet goes down, so does your cameras.

Not bad, not great…there are some signal/range issues but the video quality is decent but sound and mic aren’t always working right. This package is a bit overpriced but wireless makes up for it.

The setup was easy the picture is great but the battery that's suppose to last months last mere days by my front door. We get people walking by but days? Not even close to what's advertised. If I payed for the monthly 24/7 survalince I'd have to replace battery daily I'm sure. Good for a low traffic area I suppose but not for an active family like mine. Probably return and go with the cheaperhardwired model. Besides that the motion sensor light can't be turned off and it should have a timer available for the motion sensor mode but does not. Disappointed whith the software and battery life.

I got these cameras to replace my SimpliSafe cameras, since Arlo can connect to 2.4 and 5ghz. So far so good. The cameras place inside the house have zero issues. Once the camera is outside, however, even if it’s less than 20ft away from the base station, has connection issues a lot. My only complaint. Picture quality is excellent though.

Upgraded from gen 2 Arlo 1080P camers and OMG the clarity is amazing. You also get options to set field of view up to 180 degrees, but youll get some fisheye. I am disappointed it doesnt come with a micro SD card considering the cost. You'll have to pay for Cloud recording service without one. The system was plug and play and works with the phone app immediately when connected and i was able to connect the older camera as well. There are some other features such as recording activity zones and the ability to only record animals or people or packages. You van also live stream in 4k, bit for only 2 cameras at a time. There is an auto track feature that zooms in on what you designate, but this also requires giving up 4k resolution. All in all, I've been happy with the hardware and app and haven't had any issues. Will consider the subsvription fee if the micro sd option doesnt work well.

Better then my blink but for the price should be way better. I position all outdoor cameras in same area for Arlo and blink and huge difference in camera quality. Arlo hands down winner. Price wise rather get a guard dog. Cameras are not going to protect you lol. Bum speaker for talking too low. Night vision moderate at best. Spot Light good but annoying. Cant sit on my porch anymore annoying. Battery life awful unless you don’t actually want to see everything that passes or comes by your house. Busy street so unless you are in an area with a lot of sun not Upstate New York. (Solar power good way to go Buy extra batteries and hope you dont need a 28 inch ladder to climb up to change batteries every 2 days no exaggeration. If you cant plug in your in for unwanted excercise. Unless your camera’s are in arms reach. Also connection to app and cameras sucks had to buy super expensive Orbi mesh system. Might as well get cctv for the price. Bottom line poor investment. But if you are already stuck like me past buyers remorse then go for broke.

Cameras are great. Easy set up and use. I’m glad you can move them as often as you need to Bc I did have an issue in the beginning placement where 2 would get triggered at the same time and often. Battery does not last long in this case. Overall I’m satisfied with the Arlo Ultra 4K cameras.

Bought a few of these bundles from Best Buy to install a whole-house video security/surveillance system. Positives: Wireless Cameras, 4k Video (decent quality), Security/Anti-Theft Mounts, Quick Charge Batteries, Nice design, and even comes with a bonus yard sign. Negatives: It would be better if the cameras could connect to wi-fi directly, rather than requiring an Arlo hub. The set-up is not seamless (some cameras struggled to connect to the hubs, despite multiple attempts). Once it's done, it works well. Without a doubt, the success of the entire system depends very heavily on the quality and speed of the wi-fi signal. If the cameras have a great signal, they work great. Keep that in mind when considering this system. Also, the requirement of a subscription after the free trial to enjoy all of the notification/video features is something that should be considered before purchasing. If you don't want to pay for a subscription, look elsewhere.

Installation is quick but battery life is not what it advertise

Good price for a good quality picture with easy install

The general consensus you will find online about Arlo is that their hardware is mostly good, but their software/support is terrible. My experience can confirm that. The good: Good video quality, decent battery life. Extra battery was nice to include. The bad: 1. There is a significant video feed delay (upwards of 10 seconds in some cases) through the app and online via a browser. There was no difference when I was connected to the same network as the cameras. This was concerning for real time notifications. When it comes to security and emergency situations, a 10 second delay is a lot and in my opinion unacceptable at this price point. This issue is not unique to me. Just search "Arlo video delay". Arlo says this is normal for their cloud service. Sounds like they need to invest in better back-end hardware and bandwidth. I have two cheap indoor cameras, one from TPlink and the other from Swann and neither have this issue when live viewing. Their delay is 1 second at most. My friend has an indoor Nest camera and no/minimal delay as well. 2. It takes 5+ seconds to just connect to the camera in the app or online in the best case scenario. So when you get a motion alert and go to look at your camera live feed, coupled with the issue in #1, you're 15-20 seconds late (assuming the best case scenario of already having the app open) and that is an eternity when it comes to security and emergencies. 3. Speaking through the camera initially didn't work for weeks after I purchased this system. An app update apparently broken this functionality and it took 2-3 weeks to fix. Once "fixed" the app still displayed errors that it couldn't connect when tapping the microphone icon to speak. When it would connect, the audio delay back and forth was terrible. It took 5-10 seconds, each way, for the audio to transmit, effectively making this important feature for me completely useless. No, it wasn't an issue on my side. Just search online for "Arlo camera audio delay" and see all the complaints about this going back years. The issue happens on their doorbell camera too which is even more egregious. The included hub was connected to my top end 6E mesh router along with gigabit internet (up and down). The issue was present at all times when I was connected to the same wireless signal, a different wireless, or on 5G mobile data. The issue also happened via a web browser through their web interface. No amount of rebooting, uninstalling, resetting, clearing cache, etc fixed the issue. 4. We bought this before going on vacation. During the middle of our trip, one of the cameras was repeatedly sending motion alerts (like every few seconds) when nothing was moving in the view or alert zone of the camera. This is a known issue apparently because Arlo has a help article about it. The issue though with trying to fix it is that it requires removing the battery and putting it back in to reboot the device. Not possible when I'm in a different state. I had to turn off notifications for our primary front yard/driveway camera negating the purpose of having this for security when we were gone. I don't understand why Arlo doesn't have a reboot feature in the app like they do for the doorbell. Makes no sense. 5. Related to #4, there were a higher than expected amount of false positive notifications even when I set specific alert zones to exclude anything that would move from the wind or cars driving by. I expected some of course, but for this high-end system, I expected better motion detection. 6. Also related and probably most important regarding motion detection, there were times when motion detection/video recording didn't occur at all or was late and only caught the last bit of movement when someone was walking away (happened on Arlo's doorbell too). So when watching the saved video, it would occasionally show a foot/leg leaving my porch around the corner when it should have started recording 5 or so seconds before the person was in frame of the camera or alert zone. The camera, like other brands, seems to have a record feature that is always overwriting for some length of time and when motion is detected, it will stop overwriting and record the video starting 5-10 seconds before the motion was detected. This failed to work several times. My settings were 100% sensitivity and record until activity stops. 7. The "total security" mounts are a joke. I recommend going to the product page for this mount on Best Buy and reading my full review there. The tensioner ring that tightens down the ball joint can easily be unscrewed and everything can be stolen in about 5 seconds. 8. The subscription is pricey and essentially required to actually use the features of this kit. Other brands offer high quality with no subscription needed. 9. I wasn't able to connect to my cameras (or doorbell) when connected to the same wireless signal while also connected to my VPN I subscribe to or my work VPN (via Cisco AnyConnect). It would work fine if I was on a different wireless network (like at work) or on mobile data and connected to my VPN. It made no sense to me and I couldn't resolve it. Overall, the app and software is buggy. Arlo's support is horrendous. Products and accessories are overpriced. Would recommend you look elsewhere.

Easy to install, great video quality and sound, can store locally on a sd card

Very happy with the Arlo Ultra 2, 3-camera system so far. Easy install and setup. 4k cameras were an important reason for purchase…if you have the bandwidth. I also bought extra Arlo batteries for backup. After charging the originals before first use (as recommended) I easily got over two months of use before swapping them out for the spares while the originals re-charged. The iPhone app alerts you when a battery needs to be replaced (charged). Don’t buy the cheap Chinese substitutes. Other reviewers helped me avoid that mistake. This system comes with the Arlo 5000 base station. It’s handy for local recording. You’ll need to buy a micro card as it’s not included with the kit.

I am using 1 camera right now and it is working well. The images are a lot clearer and sharper. The field range is bigger too. The problem I have with the Arlo cameras is that they do not always activate when motion is in its range.

Easy set up. Clear images. BUT you need a subscription to view recordings. I have an older generation Arlo and the recordings save from in the cloud. Now you need to buy the cloud storage. Only realized this after the 30 day free cloud space.

the cameras are not that user friendly in terms of pinpointing the range. We get a lot of cars, etc., that use up battery and that we were told we could reduce the range. Maybe we are just too technologically impaired. The cameras do take good video.

I'm going to keep it simple. The good it, was easy to set up. The bad, the batteries do not last long .after 30 days you have to pay for to be able to see your videos even if you put a SD card in it. it's not worth it. I took it back and bought the eufy three camera system best camera system I've ever had. And I have had a few Arlo systems.

The range is not quite as good as advertised but the picture is great and the battery for the camera at the main door only lasted 1 week before requiring charging. When using the app the features far out perform the old Night Owl system we had.