Customer Ratings & Reviews
- Model:
- VMS5340-2BYNAS
- |
- SKU:
- 6454733
Customer reviews
Rating 3.9 out of 5 stars with 645 reviews
(645 customer reviews)Rating by feature
- Value3.7
Rating 3.7 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers are positive about the camera quality, ease of use, and overall performance of the Ultra 2 Camera. Many also appreciate the easy installation, clear night vision, and wide field of view. However, customers express negative sentiment regarding the battery life and motion detection capabilities. Some customers report concerns about connectivity, signal strength, and the product's value for the price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality
Rated 4 out of 5 stars
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and clear. Wish it had a way to delete all at once for the day after you review the pictures. My animals go around and cause several recordings
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Arlo cameras pro 3
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras are awesome. They work very well. I would highly suggest anyone that doesn’t have a security system to buy these cameras. You will be very pleased with them. The clarity of the video is very clear. I rate them a number nine out of 10. So if you don’t have any, you should go buy some very good security system.
I would recommend this to a friend - Pros mentioned:Camera qualityCons mentioned:Motion detection
Rated 5 out of 5 stars
Cameras
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great great video a little bit rough when the camers pick something up they go off a lot
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Great security camera bundle
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cameras are truly exceptional. The clarity due to their 4K capability and their 180 degree wide view make these cameras very appealing over others. I also like the bundled components, the extra batteries and external charger. My only wish is that the hub would be Arlo's upgraded hub which has a USB connector so that you could attach a hard drive for longer lasting recordings as the SD card, by Arlo's tech support, says that the max size is 128GB even though larger sizes seem to work, but not guaranteed.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 3 out of 5 stars
Cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I preferred wired over battery but husband made decision of purchase. Solar panels do help with keeping batteries charged but when you live where there's alot of activities to alert cameras, battery option not a good choice. Like i said, husband chose the battery operated cameras.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for your review. To extend your device's battery life, we recommend trying the troubleshooting steps detailed here: https://kb.arlo.com/291
For additional assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Cons mentioned:Battery life
Rated 4 out of 5 stars
Meh
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is not good, picture and quality are ok. Product is expensive. I would get them hardwired soon.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
ARLO Bundle works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the ARLO bundle system and ease of use. I futher appreciate the TIPS and TRICKS email sent by ARLO. Good support and app is easy to use. Total Tech is also amazing.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Arlo set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Espectacular set, alta definición y fácil instalación.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Good quality camera system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent view with a decent battery life easy set up
I would recommend this to a friend - Pros mentioned:Night vision
Rated 5 out of 5 stars
Arlo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras are great love the night vision and how wide of a view . Where I had 2 cameras before I now need one
I would recommend this to a friend Rated 3 out of 5 stars
Hey arno
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Work ok not as good as advertised. Oh boy oh boy boy
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Awesome cameras!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera. It works perfectly. I was able to wire the charging cables thought the wall thanks to a YouTube tutorial video and they are always connected to the cámaras and no need to replace batteries anymore.
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Great product! I highly recommend the Arlo Ultra2!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed with the Arlo Ultra 2cameras. Set up was very easy, excellent image quality, I would recommend to anyone who is wanting a high quality/resolution system. If authorizing someone else to have access to the cameras just make sure both accounts have the same/latest version of the Arlo software! This will save you a lot of time when trying to authorize the additional account.
I would recommend this to a friend - Cons mentioned:Battery life, Motion detection
Rated 2 out of 5 stars
Arlo not on my recommended list.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Arlo is weak at best. The battery life is horrible, and I set it to be off at certain times, and it kept staying on despite settings. It also ignored my area setup and continued to detect motion in areas outside my designated limits. Sorry to say this one is a waste of money.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. If your activity zones are not working properly, read this article to learn how to troubleshoot: https://kb.arlo.com/000062452. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Camera qualityCons mentioned:Price
Rated 4 out of 5 stars
Excellent Camera but really expensive
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Arlo Ultra 2 offers fantastically detailed color footage both during the day and at night thanks to its built-in spotlight. However, this product is really expensive – and you’ll still need to pay for a subscription service to view the video. Here is my reason for giving this security camera a 4/5: Expensive No free video storage Requires a hub Setup with HomeKit requires contact via email with Arlo customer support
This review is from Arlo - Ultra 2 Camera, 2 Pack, VMS5240B-20000S - Black
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Best brand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture and Quality is great. Easy set up
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item is great, cameras are clear. I do miss the magnet function as it was much more convenient but still works
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Battery life
Rated 5 out of 5 stars
Great Sysyem
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great system. Easy to set up & install. Just wish the batteries lasted longer.
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 4 out of 5 stars
Security cams
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wifi range is not the best. Hard to extend the range due to the proprietary base. Good quality image and so far good quality product.
I would recommend this to a friend Rated 5 out of 5 stars
Arlo Cams
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent system. I can check in my house from overseas anytime. These cameras are awesome. The light in on each individual camera is a plus. It actually lights up a a pretty good coverage of the area the cam is at. I would recommend these cameras I’m about to get a couple of add in cams for total of 5 cams
I would recommend this to a friend














