Customer Ratings & Reviews
- Model:
- VMS5340-2BYNAS
- |
- SKU:
- 6454733
Customer reviews
Rating 3.9 out of 5 stars with 636 reviews
(636 customer reviews)Rating by feature
- Value3.7
Rating 3.7 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers are pleased with the Arlo Ultra 2's excellent video quality, ease of use, and long battery life, frequently praising its impressive night vision and wide field of view. The spotlight feature also receives positive feedback for its brightness and motion activation. While some users express concerns about cloud storage costs, the overall sentiment towards the camera's performance is highly favorable.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great cameras
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras are great work awesome. Thanks to the advice of the worker.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Would recommend. Love it! Will buy again
I would recommend this to a friend - Pros mentioned:Camera quality, Installation
Rated 5 out of 5 stars
BEst of the Arlo camera lineup
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best of the Arlo cameras. I usually always go with black but should have went with white. White blend better for the house. Needed additional camera to deter thieves. The spotlight helps with that. Picture quality is great and can use local storage with a micro sd card. Easy install with no wires. Only downside is it records a bit late imo.
This review is from Arlo - Ultra 2 Camera, 2 Pack, VMS5240B-20000S - Black
I would recommend this to a friend - Cons mentioned:Battery life
Rated 3 out of 5 stars
Cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I preferred wired over battery but husband made decision of purchase. Solar panels do help with keeping batteries charged but when you live where there's alot of activities to alert cameras, battery option not a good choice. Like i said, husband chose the battery operated cameras.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for your review. To extend your device's battery life, we recommend trying the troubleshooting steps detailed here: https://kb.arlo.com/291
For additional assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Arlo cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love having these camera to help watch things outside. Makes me feel safer knowing I can see things that are happening
I would recommend this to a friend - Pros mentioned:Camera qualityCons mentioned:Motion detection
Rated 5 out of 5 stars
Cameras
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great great video a little bit rough when the camers pick something up they go off a lot
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 4 out of 5 stars
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and clear. Wish it had a way to delete all at once for the day after you review the pictures. My animals go around and cause several recordings
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Arlo set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Espectacular set, alta definición y fácil instalación.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Good quality camera system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent view with a decent battery life easy set up
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Awesome cameras!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera. It works perfectly. I was able to wire the charging cables thought the wall thanks to a YouTube tutorial video and they are always connected to the cámaras and no need to replace batteries anymore.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
Meh
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is not good, picture and quality are ok. Product is expensive. I would get them hardwired soon.
No, I would not recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Great cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras are easy to install and have a good quality picture.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Arlo cameras
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product I had the first generation super satisfied.
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Great security camera bundle
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cameras are truly exceptional. The clarity due to their 4K capability and their 180 degree wide view make these cameras very appealing over others. I also like the bundled components, the extra batteries and external charger. My only wish is that the hub would be Arlo's upgraded hub which has a USB connector so that you could attach a hard drive for longer lasting recordings as the SD card, by Arlo's tech support, says that the max size is 128GB even though larger sizes seem to work, but not guaranteed.
I would recommend this to a friend Rated 3 out of 5 stars
Security fee
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camara is great batteries hold well it’s the subscription you have to pay to do anything but just live feed. It you want it to record videos for security then you have to pay to have stored to there cloud. Would recommend if you want to pay a steep fee yearly
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
ARLO Bundle works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the ARLO bundle system and ease of use. I futher appreciate the TIPS and TRICKS email sent by ARLO. Good support and app is easy to use. Total Tech is also amazing.
I would recommend this to a friend - Pros mentioned:Night vision
Rated 5 out of 5 stars
Arlo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras are great love the night vision and how wide of a view . Where I had 2 cameras before I now need one
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Great product! I highly recommend the Arlo Ultra2!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed with the Arlo Ultra 2cameras. Set up was very easy, excellent image quality, I would recommend to anyone who is wanting a high quality/resolution system. If authorizing someone else to have access to the cameras just make sure both accounts have the same/latest version of the Arlo software! This will save you a lot of time when trying to authorize the additional account.
I would recommend this to a friend - Cons mentioned:Battery life, Motion detection
Rated 2 out of 5 stars
Arlo not on my recommended list.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Arlo is weak at best. The battery life is horrible, and I set it to be off at certain times, and it kept staying on despite settings. It also ignored my area setup and continued to detect motion in areas outside my designated limits. Sorry to say this one is a waste of money.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. If your activity zones are not working properly, read this article to learn how to troubleshoot: https://kb.arlo.com/000062452. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Cons mentioned:Connectivity
Rated 2 out of 5 stars
Base station offline
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Base station went off line after changing network. Won’t reconnect and the app doesn’t even have a simple “change network” option. Garbage product.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Jennie,
Thank you for your review. If your Arlo Base Station is offline, please follow these troubleshooting steps: https://kb.arlo.com/996. If you still need any more help, please go to Settings > Support in the Arlo App for available service options.
We appreciate your patience and understanding.
Best regards,
Arlo Team














