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Customer Ratings & Reviews

Your price for this item is $319.99
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The comparable value price is $399.99

Customer reviews

Rating 3.9 out of 5 stars with 877 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers value the excellent 4K video quality, long battery life, and effective night vision of the Ultra 3-Camera system. They also appreciate the ease of setup and intuitive controls, along with the wide field of view and spotlight features. However, some users experienced issues with motion detection sensitivity and occasional connectivity problems. A few customers also noted that the siren and signal strength could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 877 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    We LOVE these cameras!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo Ultra cameras are everything we expected in a security camera. Very easy to install. The video quality is excellent!! Highly recommend!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I Love it But Hate it.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact of having wireless cameras, but they are constantly needing to be charged if they are located in a highly active area. Which were I have mine, there is always something going on. I live in a very busy area. But needed that extra security. I am constantly having to climb up and down ladders to charge them, which might I add this if no one is home to help me I am terrified of heights.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent cameras since updates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since these have been released in late March, they have gotten progressively better with each firmware and app update. Most bugs have been worked out. Only issues that I find are that the distances from the hub aren’t nearly as good as the Arlo Pro 2 that I had before. Continually get connection errors because of where they’re placed even tho it’s where cameras were placed before with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    easy set up! High quality images

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The siren could be louder, but it gets the job done. Super clear videos and easy to navigate on the app. Clear audio also! Great product!!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo nocks it out of the park!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo Ultra is extremely well made and is by far over engineered! This security system will not fail you it has been a treat to own this and I’m very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Easy to setup security system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo is very simple to setup. The ultra has a spotlight that is set off at night which makes this very effective in keeping intruders away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great cameras!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras. Easy to set up and use. 4K recording is great. Has auto zoom settings. Set activity zones. Motion detection sensitivity. Pinch zoom on playback. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Great Camera, bad siren and speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is great. The speaker is terrible you can't speak to people. The siren is barely audible.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    SO GLAD I BOUGHT THEM!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After three car break ins in two years in my drive way I am confident I can help the police to catch them should they return! GREAT CAMERAS!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed at all for the price. After several months of use sold them on eBay to buy Blink camera system instead. These Arlo kept freezing and taking forever to load up video. Not recommended at all and it was a little difficult getting them uploaded. My new Blink cameras were supper easy to use great battery life and recommended them to everyone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    No electrician needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not want to hard wire a system.... Am very pleased with this one. Battery life is very good and video quality is excellent. No complaints

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Complete Disappointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pre-ordered this to replace and upgrade my existing Arlo system which works fine. Wanted better video quality and a little better night recording. I read the other poor reviews and hesitantly decided to go ahead with the upgrade. What a mistake. Put cameras in yesterday and everything seemed ok. Firmware updated, cameras updated. A little slow to connect when wanting to view live but figured later updates may fix. Woke up today to find 1 camera offline and 1 other w no recordings even though I know there should’ve been from last night. No recordings of driveway area even though we had guests come and go last night?? So now my home security doesn’t do anything. Returning to Best Buy and going back to my old system. Also, video quality is only slightly better. 4K? Ok, if you say so. I wanted to like this Arlo, but it is a complete disappointment.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Alright Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these thinking they would be the perfect solution but for the money I spent on "top of the line cameras" the experience as Sub-par at best. Really wish Google nest had a solution similar to Arlo that was way better but sadly nothing exists yet. Also these cameras are supposed to be 4K but either my vision is getting bad or my unit is defective because i had better quality coming from my razor flip phone camera from 2005.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    My only regret is that I can only give it 5 stars.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first home camera system. It has exceeded our expectations. When I'm at work, I can see and talk thru the camera speaker. Its great!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Arlo cam set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Great value for the money. Would recommend this purchase and would buy it again. Nice cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good picture

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these when I lived in an apartment complex. There was so much action they died every couple days. But since I moved to a house they last a little over a week depending on the wildlife. Only issue is if it loses power it does. It work u til you reset the head unit which is a pain and does not always work easily. The 2 way talking is choppy and does not always work well either. But I guess if your going on picture quality it is good. But still does not read license plates even though it says it does.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Connectivity

    Rated 1 out of 5 stars

    Not as easy as advertised.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to spend several hours on the phone with tech support to get cameras working and had to buy $100 of security software. Cameras don't last 2 to 3 months in high traffic areas like front doors (more like a week). Also had to upgrade wifi system) to get cameras located farther away to work.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera but slow connection.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Notification is several seconds slow and loading the initial video in the app to playback takes almost a minute to show.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    wide viewing range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great cameras and the advantage of using solar to avoid recharging is excellent! i highly recommend these cameras and accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have peace of mind after installing Arlo it's user-friendly to set up exactly what you want it to do. During these times of economic hardship, it's nice to know another set of eyes is there protecting your property. As soon as Arlo is triggered you will be notified then you can view video or in real-time trigger siren, take a photo, along with other features. Best Buy offers the best value and service I will never buy anything electronic from any other company I have had to many bad past experiences.

    I would recommend this to a friend