Customer Ratings & Reviews
- Model:
- FB1001B-100NAS
- |
- SKU:
- 12024655
Customer reviews
Rating 4.4 out of 5 stars with 1107 reviews
(1,107 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Rated 1 out of 5 stars
A brick if you don't subscribe to cloud storage
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this product unless you intend to purchase their subscription service and have the money to continually pay for it. I have local storage on my Arlo base station and never intended to purchase the subscription for additional cloud storage since the product information does not indicate that it would not record to local storage after the trial. After the trial ended, the device basically is a brick that alerts when there is movement but does me no good. I have local storage and do not want to subscribe to cloud storage. Be aware. The trail did not end until after the return period was already over and now the product cannot be returned and I have a $250 brick.
This review is from Arlo - Pro 3 Wireless Floodlight Security Camera 2K HDR - 2000-3000 Lumens, Rechargeable Battery, 1-Cam - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello SCMordac,
We appreciate your time in sharing your feedback about the product and would like to mention that even without Arlo Secure plan, you can still utilize the features of the camera listed here : https://kb.arlo.com/000056583/.
Let us know if we can be of assistance with your system by contacting Arlo Support Team here : https://www.arlo.com/en-us/support/contact.aspx.
Regards,
Arlo Team
^RM
Rated 1 out of 5 stars
READ BEFORE BUY!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have another Arlo products at my home and I was pretty happy with them (some exceptions with the Doorbell that get broken for a light rain in Las Vegas... LAS VEGAS guys! it's a desert!) So I've decided to buy this Arlo Pro 3 Floodlight camera... Oh boy!!! 1. I got cracking noises, so I bought a WiFi repeater so they can get better WiFi coverage, 2. I got tons of false positives 3. I got tons of miss-tagging. My back home is by a canal and it detects cars there!! (What's wrong with you Arlo!!) They are definitely not working as expected. And the best part!! Oh men the support!! Arlo just instruct me to return the camera to the retailer, but it was already installed on the wall by a third party... Now should I have to pay them again to remove them?? Also I don't see how the same product will work differently? DO NOT BUY THIS!!! I REPEAT... DO NOT BUY THIS!!
This review is from Arlo - Pro 3 Wireless Floodlight Security Camera 2K HDR - 2000-3000 Lumens, Rechargeable Battery, 1-Cam - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Dariel,
Thanks for your review. If your camera is detecting false motion, refer to this article to learn how to troubleshoot: https://kb.arlo.com/994085.
For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your support.
Best regards,
Arlo Team
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Arlo FloodCan
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great image with 2k resolution and good battery life with extra large battery
This review is from Arlo - Pro 3 Wireless Floodlight Security Camera 2K HDR - 2000-3000 Lumens, Rechargeable Battery, 1-Cam - White
I would recommend this to a friend Rated 3 out of 5 stars
Didn't work with Ultra base station
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't sync to my Arlo Ultra base station...so I had to return. Too bad, because it looked like a great idea.
This review is from Arlo - Pro 3 Wireless Floodlight Security Camera 2K HDR - 2000-3000 Lumens, Rechargeable Battery, 1-Cam - White
I would recommend this to a friendRated 3 out of 5 stars
Expensive
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive and now it’s not recording don’t buy this again
This review is from Arlo - Pro 3 Wireless Floodlight Security Camera 2K HDR - 2000-3000 Lumens, Rechargeable Battery, 1-Cam - White
I would recommend this to a friendBrand response from Arlo Team
Posted .Hello Ogie,
Thanks for your feedback. To ensure that your camera records to the cloud, please check if they are participating to Arlo plan. If your local storage feature is not setup yet, see steps here : https://kb.arlo.com/1146857.
Feel free to contact Arlo Support Team for further assistance : https://www.arlo.com/en-us/support/contact.aspx.
Regards,
Arlo Team
^RM
Rated 1 out of 5 stars
Spend the extra money for a reliable camera
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reason I don’t like this camera is the fact that you get notifications about 10 seconds late. When my husband arrives home. By the time the camera detects the vehicle and it sends me a notification. My husband is already inside the house. So if that were to be a burglary I would have been already in trouble by the time the slow camera notify me. Plus sometimes it won't even detect very well or it misses recording important footage.
This review is from Arlo - Pro 3 Wireless Floodlight Security Camera 2K HDR - 2000-3000 Lumens, Rechargeable Battery, 1-Cam - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thank you for your review. Please read following article for details on troubleshooting long delays: https://kb.arlo.com/000062742.
For additional assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Rated 2 out of 5 stars
why arlo does not have range extenders?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was happy with arlo, until i discovered that the range is limited to 30 feet (not true; it is less than that). But i was really disappointed when i learned that if you want to extend the range, you have to purchase a second hub. Really? no range extenders like ring? arlo is own by Netgear, a networking company. It seems like it will be easier to develop a range extender...
This review is from Arlo - Pro 3 Wireless Floodlight Security Camera 2K HDR - 2000-3000 Lumens, Rechargeable Battery, 1-Cam - White
No, I would not recommend this to a friend- Cons mentioned:Battery life
Rated 2 out of 5 stars
Battery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery runs down to fast, lost safety in your home
This review is from Arlo - Pro 3 Wireless Floodlight Security Camera 2K HDR - 2000-3000 Lumens, Rechargeable Battery, 1-Cam - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi arlo,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
Regards,
Arlo Team
- Cons mentioned:Battery life
Rated 1 out of 5 stars
Arlo floodlight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very time consuming set up time with WiFi. Many hours spent recharging the battery. Finally I bought the solar panel to charge it. That helped but I still had to pull it out to charge.
This review is from Arlo - Pro 3 Wireless Floodlight Security Camera 2K HDR - 2000-3000 Lumens, Rechargeable Battery, 1-Cam - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Barb,
Thanks for sharing your review. To help prevent the constant charging and help learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Rated 3 out of 5 stars
Help
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light dose not come on need help no one knows who to call
This review is from Arlo - Wireless Floodlight Camera - FB1001B - Black
I would recommend this to a friendBrand response from Arlo Team
Posted .Hello Rocco,
Thank you for taking the time to share your Arlo Pro 3 experience. Check out this Knowledge Base article on how your camera's spotlight works: https://kb.arlo.com/000062172
For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
Regards,
Arlo Team
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great hooked up easy for about 2 qeeks now i cant keep it connext for more than 12 hrs at a time. I have to try and oair it a minimum of 10 to 15 times before it will.pair again. Dont waste your money
This review is from Arlo - Pro 3 Wireless Floodlight Security Camera 2K HDR - 2000-3000 Lumens, Rechargeable Battery, 1-Cam - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi farmers,
Thank you for your review. If your Arlo camera is offline, please follow these troubleshooting steps: https://kb.arlo.com/1133448. If you still need further help, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Rated 1 out of 5 stars
Aweful !
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After the subscription ends you have to pay every month to review clips. This is despite choosing local storage to video clips. That works with my Arlo pro 2 cams but the flood light is essentially a worthless piece of junk unless you pay for the subscription. Oh and their tech support is aweful!!! I spoke with 7 reps over the course of a couple hours after they had me remove all my cameras and reconnect them which took another hour. Stupid techs..bad technology. I won't buy again. Oh and the I decided to buy a subscription and their system locks up at the payment method because the button is grayed out even though everything is filled out. I had to process through PayPal. Incompetence and poor support at every level.
This review is from Arlo - Pro 3 Wireless Floodlight Security Camera 2K HDR - 2000-3000 Lumens, Rechargeable Battery, 1-Cam - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello TAF792,
Thank you for taking the time to share your Arlo Pro 3 Floodlight and support experience. Your feedback will be shared with the appropriate teams for review.
Regards,
Arlo Team
Rated 2 out of 5 stars
Arlo Pro3 Floodlight
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to replace my existing flood light. Works great in regards to its purpose of security surveillance. But is not so great in regards to acting as an actual flood light. To use this as an actual flood light, it would need to be plug into a power source permanently.
This review is from Arlo - Pro 3 Wireless Floodlight Security Camera 2K HDR - 2000-3000 Lumens, Rechargeable Battery, 1-Cam - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi GeoM,
Thanks for sharing your Arlo Pro 3 experience with us. We'll share your feedback with the internal team. If you need assistance with your system, feel free to contact Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx.
Regards,
Arlo Team
^RM
Rated 4 out of 5 stars
Foreign noise on playback; otherwise OK
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first time owning/using outdoor cameras. I like the quick response to record, and fast relay to cellphone app. On playback, this unit makes a weird noise -- the same one every time.
This review is from Arlo - Pro 3 Wireless Floodlight Security Camera 2K HDR - 2000-3000 Lumens, Rechargeable Battery, 1-Cam - White
I would recommend this to a friendRated 1 out of 5 stars
You pay extra for the “ 2k” and recordings
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I set up my parents house and my house with over 16 cameras including hubs, driveway flood lights, doorbells The first few months were great, after the trail I’m told that only certain cameras come with 7 cloud storage. I bit and signed up for a plan since my cameras were just alerting me when something was there but wouldn’t show me… my dogs do that already Pay for the plan and now zones, smart detection and even decent recording are gone, why… Because you have to pay more for that… yes you have to pay for high resolution even though the cameras are sold as such 16 cameras, 3k to a company that was supposed to be great Don’t waste your money on and customer support is not very helpful
This review is from Arlo - Pro 3 Wireless Floodlight Security Camera 2K HDR - 2000-3000 Lumens, Rechargeable Battery, 1-Cam - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Ivan,
Thanks for taking the time to write a review. We will share your feedback to the development team. We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.
For further assistance, contact our support team at https://support.arlo.com. Our team will be more than happy to help you out. We appreciate your patience and understanding.
Best Regards,
Arlo Team
- Pros mentioned:Light brightness
Rated 1 out of 5 stars
Arlo needs a lot of work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could put the reason why I gave it a one it will be taken down but the light great
This review is from Arlo - Wireless Floodlight Camera - FB1001B - Black
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. We like to learn more about the reasons you gave a 1 star rating concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Rated 1 out of 5 stars
Floodlight model keeps going off line!!!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible…replaced an older Arlo camera with this upgrade…stay away…I placed this camera in exactly the same place I had the older model and it keeps going offline…
This review is from Arlo - Wireless Floodlight Camera - FB1001B - Black
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thank you for your review. If your Arlo camera is offline, please follow these troubleshooting steps: https://kb.arlo.com/1133448. If you still need further help, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Cons mentioned:Battery life
Rated 1 out of 5 stars
Poor battery’s
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is about 3 days. Then time to get the ladder out and charge again. However, all the arlos I have are weak battery’s. Waste of money.
This review is from Arlo - Pro 3 Wireless Floodlight Security Camera 2K HDR - 2000-3000 Lumens, Rechargeable Battery, 1-Cam - White
No, I would not recommend this to a friend - Cons mentioned:Battery life
Rated 1 out of 5 stars
Bad quality camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best camera, Light isnt super bright, battery life is terrible
This review is from Arlo - Pro 3 Wireless Floodlight Security Camera 2K HDR - 2000-3000 Lumens, Rechargeable Battery, 1-Cam - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We would like to learn more about the battery and light concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Poor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lost connection all the time. Long lag time to Mobil app, if you want a light just get a motion light and get a different camera
This review is from Arlo - Pro 3 Wireless Floodlight Security Camera 2K HDR - 2000-3000 Lumens, Rechargeable Battery, 1-Cam - White
No, I would not recommend this to a friend











