Customer Ratings & Reviews
- Model:
- FB1001B-100NAS
- |
- SKU:
- 12024655
Customer reviews
Rating 4.4 out of 5 stars with 1107 reviews
(1,107 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Rated 1 out of 5 stars
Do NOt BUy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My second time to purchase. The first it turned off on me, o i returned, but i decided to get a plan and re buy since i have all Arlo at home. Now that i am out of town it’s offline again. I dont know anymore what’s wrong. It has an End of Life” something whivh is not user friendly Very frustrating
This review is from Arlo - Wireless Floodlight Camera - FB1001B - Black
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Rated 2 out of 5 stars
Arlo Flood Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera is good but the charging is painful. If you have to buy a "outdoor" magnetic charger , it will cost you $49.99 in addition to $249.99 paid for the camera.
This review is from Arlo - Pro 3 Wireless Floodlight Security Camera 2K HDR - 2000-3000 Lumens, Rechargeable Battery, 1-Cam - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi AlokR,
We value your feedback and appreciate you sharing this to us. We'll forward your feedback with our internal teams for their consideration. We thank you for taking a moment to leave us a comment.
If you need assistance with your Arlo system, please contact Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx.
Regards,
Arlo Team
^RM
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
No
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a pain to connect. If it did, it woul be for a couple of days and then disconnect.
This review is from Arlo - Pro 3 Wireless Floodlight Security Camera 2K HDR - 2000-3000 Lumens, Rechargeable Battery, 1-Cam - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Desmon,
Thank you for your review. If your Arlo camera is offline, please follow these troubleshooting steps: https://kb.arlo.com/1133448. If you still need further help, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Rated 1 out of 5 stars
Not worth it and wont properly monitor your home.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to help protect our home. Spent more than $500 on two cameras that stopped working 2 months after getting them. Tech support even walked us through resetting them with no luck. Finally got one back working as our monitoring trial ended. After that we decided not to renew it and now the camera is useless. You have to pay the monthly fee to see your feed. You cant even review past footage with or without the subscription. Completely useless and waste of money. Dont trust these. My 3 $30 cameras have been working without a hiccup for 3 years.
This review is from Arlo - Pro 3 Wireless Floodlight Security Camera 2K HDR - 2000-3000 Lumens, Rechargeable Battery, 1-Cam - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello TechFan82,
Thank you for taking time in writing your feedback about your Arlo Pro 3 experience. We would appreciate an opportunity to address the concerns you raised above. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.
We look forward to hearing from you.
Regards,
Arlo Team
^RM
Rated 1 out of 5 stars
Arlo is no longer great.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arlo used to be one of the greatest camera systems you could buy.. Opening the app they force adds. Even though you pay for the service. Evey update latey, makes the camera stop working and you have to resync it. Or wiat until they push the patch. I do not recommend ARLO any more.
This review is from Arlo - Pro 3 Wireless Floodlight Security Camera 2K HDR - 2000-3000 Lumens, Rechargeable Battery, 1-Cam - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Doug,
Thank you for taking the time to write your experience. Your feedback helps us to improve our services. We'll share your feedback to the relevant team.
If you need any assistance, please navigate to Settings > Support in the Arlo App for available service options.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Camera quality, Installation, Light brightness
Rated 4 out of 5 stars
Nice video, working floodlight
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the first Arlo camera I grabbed, when I moved the house had some floodlights but these are a little weather worn and the sensors were a bit finicky so I have been looking to upgrade. The installation is very straight forward, download the app, connect to Wi-Fi (if no hub) scan the barcode on your phones screen with the floodlight camera and then mount. The app walks you through the process really well, while on the mounting step, it will measure the signal to your connection point (Wi-Fi or Hub) so you can place it in the best possible position. The floodlight mounts pretty straight, with a little bit of tilt from the base, but keep this in mind when you are thinking of a location since you can't do a hard angle, the camera does have a large field of view so it's not much of an issue, just need to think of the footprint of how much it may protrude off of the mounting surface. **At this point I only had a video doorbell from another company so most of my comparisons will be to the video on that, not so much the functionality since they are different.** One thing I have to note is the availability of live video, the floodlight is in an area with strong signal, but watching the live video is a little slow to initially connect. A lot of times I will go in and check the detected movement on the saved feed, which is very quick to check. I have not really played with the alarm, I have been tempted to turn it on since I have a stray cat that wanders across my yard in the middle of the night. The light does get triggered occasionally from passing cars, but not enough to be an issue, it seems to happen more when transitioning from day to night, overnight it doesn't trigger too often to movement outside of the set zone. Video quality is really good, camera brightness can easily be adjusted depending on how much light hits the camera based on placement. You can also adjust the brightness on the floodlight when it gets triggered and manually turn it on and off when you like. Now that I have this floodlight in place, have switched from my doorbell being active so much and now use the floodlight as my primary camera for detection on packages and such. I have had the camera up for over a week and it has detected a good number of movement and is still at 89%, the battery on this lasts for quite a while. I need to do some looking up myself, but I don't know if this camera accepts a solar panel? I would guess not, since the connector is hidden when mounted, I am however looking to get a second battery so I can have it charged and simply swap it when the battery gets low or dies so that I do not have to bring the camera inside to charge . Overall I am very happy with the camera, I wouldn't mind looking at getting an additional camera to place elsewhere, but I may pursue a bundle with a hub. I don't know if this will resolve some of the delay in commutation with the live feed, but I have never had bad audio, video or alerts from the camera when the device transitions from day to night. I would suggest others look at this product when considering a floodlight camera.
This review is from Arlo - Pro 3 Wireless Floodlight Security Camera 2K HDR - 2000-3000 Lumens, Rechargeable Battery, 1-Cam - White
I would recommend this to a friend - Cons mentioned:Battery life
Rated 1 out of 5 stars
Don’t buyARLO
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not recommended— replaced twice and still had batter, wireless reporting and lack of motion accuracy.
This review is from Arlo - Pro 3 Wireless Floodlight Security Camera 2K HDR - 2000-3000 Lumens, Rechargeable Battery, 1-Cam - White
I would recommend this to a friendBrand response from Arlo Team
Posted .Hi Bill,
Thank you for sharing your feedback. Your feedback is much appreciated and will be shared with the appropriate teams.
Regards,
Arlo Team
Rated 1 out of 5 stars
BUYER BEWARE - Monthly paid subscription required
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer Beware. This camera/floodlight combo works great. As advertised on the box, purchase of this camera comes with a free trial of the Arlo Smart service. What the box does not tell you is that the camera or floodlight WILL NOT WORK without the Arlo Smart service. You MUST purchase at least a $2.99/month subscription just to keep using the motion triggered floodlight or camera. Be warned - the free trial period conveniently expires after the product return period.
This review is from Arlo - Pro 3 Wireless Floodlight Security Camera 2K HDR - 2000-3000 Lumens, Rechargeable Battery, 1-Cam - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Scott,
Thanks for your feedback. We want to mention that subscribing to Arlo Smart does not only give cloud storage but it also lets the camera utilize the advanced Arlo Smart features detailed here : https://kb.arlo.com/000056583. Also, with or without Arlo Smart plan, you may setup local storage and direct storage access features by following the steps on these links : https://kb.arlo.com/1146857/ and https://kb.arlo.com/000062337/.
Feel free to contact Arlo Support Team if you need assistance : https://www.arlo.com/en-us/support/contact.aspx.
Regards,
Arlo Team
^RM
Rated 1 out of 5 stars
Horrible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera and flood light was not catching anything. All night, it caught nothing. The pic odd horrible. Did adjustments and it still didn’t work. Not worth it. The lag in real time is HORRIBLE!
This review is from Arlo - Pro 3 Wireless Floodlight Security Camera 2K HDR - 2000-3000 Lumens, Rechargeable Battery, 1-Cam - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Camera quality, Light brightness, Motion detection
Rated 4 out of 5 stars
Nice Addition to the Arlo Line
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have an existing system with a mix of Pro 3 and Pro 2 cameras, along with some of the older Arlo hub controlled LED Security Lights. I wanted a floodlight for the driveway and the Arlo FloodCam looked like just the ticket, battery powered and no wiring. It doesn't require the Arlo hub, so it can connect directly to my mesh wifi for a stronger signal. The camera was a bonus. Setup was easy, although installation was a bit of a pain. This unit is significantly heavier than the Arlo cams & security lights and significantly larger. Be sure to secure it to a stud, or use wall anchors. The high capacity battery is about three times as long as the Pro 3 battery and makes up a large part of the weight. Charging the battery can use the magnetic charging cable (not supplied, by the way) or the camera/floodlight assembly snaps out like the Pro 3/Ultra cameras and there is a micro-usb charging port in the assembly, or the battery can be removed and charged in the Pro 3/Ultra battery charger. Installed, it can be powered by an optional wall wart power cable or a solar charger. Configuration was easy. Download the (Android for me, although there is an iPhone) app, connect the FloodCam to your base station or home WiFi, and you're pretty much up and running. Although I have an Arlo camera plan, it created a separate plan with three months free. I'm assuming I can move it to my existing plan when the freebie expires. Note that this camera has all the plan limitations of the Pro 3, so you really should plan on a monthly charge if you want to save any recordings. The light is really bright, fills the entire driveway. The floodlight and camera can be separately enabled and disabled, so you don't have to record or be notified every time the floodlight goes on, which is really convenient. I won't spend a lot of time on the camera, it's essentially a Pro 3 and the recorded video quality is excellent, down to being able to read the license plates on cars passing by on the street. The motion detect sensitivity is adjustable and video can be triggered by both/either motion or sound. The motion zones lets you control areas in the picture frame that will send you a notification. Audio is bidirectional if you're going to use as a doorcam and it does work full duplex (talk and listen at the same time). I did try it and it certainly seems more natural. Not having to use the Arlo hub is a plus. It would have been really nice if Arlo had included the magnetic charging cable rather than having to take the unit down to charge, and the unit could have been designed to be a little less unwieldy. Overall, the Arlo FloodCam provides a nice and useful integration of function and is a welcome addition to the Arlo family.
This review is from Arlo - Pro 3 Wireless Floodlight Security Camera 2K HDR - 2000-3000 Lumens, Rechargeable Battery, 1-Cam - White
I would recommend this to a friend Rated 1 out of 5 stars
Best buy is atrocious
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy will lie to you to get you to make a purchase. With them knowing they dont plan on hororing it within a reasonable amount of time. Then theyll call you the day before delivery and say they dont have your merchandise. Then on top of that, theyll say you have to call the next day to make sure the refund works. I gotta search for my refund, but yet you got the money right away when i paid. Absolutely ridiculous
This review is from Arlo - Pro 3 Wireless Floodlight Security Camera 2K HDR - 2000-3000 Lumens, Rechargeable Battery, 1-Cam - White
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Very bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed wouldn't connect to my phone contacted Arlo support and weren't able to help
This review is from Arlo - Pro 3 Wireless Floodlight Security Camera 2K HDR - 2000-3000 Lumens, Rechargeable Battery, 1-Cam - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Ringlights,
Thank you for taking the time to share your review. For assistance with connecting your Arlo Pro 3 camera to your account, please navigate to Settings > Support in the Arlo App for service options available to you. If you are unable to access the Support settings due to being unable to connect your system, you may visit the Arlo Community and reach out to one of our Arlo Community moderators: https://community.arlo.com/t5/Arlo-Smart-Home-Security/ct-p/Arlo
Regards,
Arlo Team
Rated 1 out of 5 stars
Look elsewhere
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it works, its great. But I spend half my time restarting or removing and reinstalling it to the app because it stops working every few days. I have more than enough signal and bandwidth to run it, the other two cameras and doorbell work just fine, no issues. I can't stand this thing, but I like the other cameras and don't want to mix and match systems, so I'm stuck with it.
This review is from Arlo - Pro 3 Wireless Floodlight Security Camera 2K HDR - 2000-3000 Lumens, Rechargeable Battery, 1-Cam - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi, Thank you for your feedback. If you're unable to add your camera to your Base Station/SmartHub or router, read these articles: https://kb.arlo.com/000039094 or https://kb.arlo.com/000062406. For any other questions or troubleshooting needed, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and support. Best Regards, Arlo Team
Rated 1 out of 5 stars
DON'T BUY
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have several cameras but wanted a floodlight camera. This is the worst. It stopped working after a few months. There is absolutely no support. Not even a phone number to contact the company. DON'T BUY
This review is from Arlo - Pro 3 Wireless Floodlight Security Camera 2K HDR - 2000-3000 Lumens, Rechargeable Battery, 1-Cam - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Rated 1 out of 5 stars
Do not buy Arlo. Raise subscription $$ yearly
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arlo raises subscription prices 100% while justifying the price hikes with beta software updates.
This review is from Arlo - Pro 3 Wireless Floodlight Security Camera 2K HDR - 2000-3000 Lumens, Rechargeable Battery, 1-Cam - White
No, I would not recommend this to a friend- Cons mentioned:Battery life
Rated 1 out of 5 stars
Fix power problem
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Power runs out fast! Need aux power to be productive
This review is from Arlo - Pro 3 Wireless Floodlight Security Camera 2K HDR - 2000-3000 Lumens, Rechargeable Battery, 1-Cam - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi BobArlo2021December,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.
Best regards,
Arlo Team
- Cons mentioned:Battery life
Rated 1 out of 5 stars
Good luck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery and or unit keeps on dying doesn’t last more than four days
This review is from Arlo - Pro 3 Wireless Floodlight Security Camera 2K HDR - 2000-3000 Lumens, Rechargeable Battery, 1-Cam - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Parisi2021,
Thank you for sharing your Arlo Pro 3 feedback. The Arlo Pro 3 camera battery last approximately 3–6 months with average use. Please note, average use assumes that you are using Optimized or Best Battery Life video settings and that your cameras record for approximately five minutes per day. The following environmental factors also reduce battery life:
Temperatures below 32°F (0°C)
Low-light environments that require infrared sensors to work harder
Weak connection to the base station caused by distance, WiFi interference, or solid obstructions between camera and base station
Additionally, check out these tips on how you can extend your Arlo Pro 3 camera's battery life: http://bit.ly/2p4WquW.
If you require additional assistance, please reach out to our Support team: https://www.arlo.com/en-us/support/contact.aspx.
Best Regards,
Arlo Team
^KN
Rated 1 out of 5 stars
The last review you need to read.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Arlo cameras have soo many issues there is not enough space to write all. *Water leaked into the camera after the first rain. *The notifications work intermittently. *Resolution sucks! Day or night. *Faces are unrecognizable. Arlo Support (?) sucks.
This review is from Arlo - Pro 3 Wireless Floodlight Security Camera 2K HDR - 2000-3000 Lumens, Rechargeable Battery, 1-Cam - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Jimmy,
Thanks for your review. If you're not receiving your notifications properly, read this article to learn how to troubleshoot: https://kb.arlo.com/000062235. To improve picture quality on your Arlo cameras, read here: https://kb.arlo.com/1179147.
For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.
Best regards,
Arlo Team
Rated 5 out of 5 stars
Great camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this camera. It has a bit of a hesitation yet gives a good view of anyone near our driveway.
This review is from Arlo - Pro 3 Wireless Floodlight Security Camera 2K HDR - 2000-3000 Lumens, Rechargeable Battery, 1-Cam - White
I would recommend this to a friendRated 1 out of 5 stars
Does not stay connected to wifi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Floodlight does not stay connected to the wifi to monitor the area.
This review is from Arlo - Pro 3 Wireless Floodlight Security Camera 2K HDR - 2000-3000 Lumens, Rechargeable Battery, 1-Cam - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Colleen,
Thank you for your review. If your Arlo camera is offline, please follow these troubleshooting steps: https://kb.arlo.com/000062923. If you need more help, please go to Settings > Support in the Arlo App for available service options.
We appreciate your patience and understanding.
Best regards,
Arlo Team











