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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $199.00

Customer reviews

Rating 4.6 out of 5 stars with 2470 reviews

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Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the SURFboard 24 x 8 DOCSIS 3.0 Cable Modem's ease of use, strong Wi-Fi performance, and generally straightforward setup process as significant advantages. Positive feedback also highlights the modem's speed and reliable performance, along with its compatibility with various devices. While some users noted the device's larger size, the majority of reviews express satisfaction with its capabilities. The modem's price point also receives favorable mentions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,470 reviews
  • Rated 4 out of 5 stars

    Hopefully a better modem than Comcast's.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this item on a recommendation from the Geek Squad. It will replace one from Comcast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great combo router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my aunt for Christmas. I was thinking about buying this for myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great product and the Internet is working perfect!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DON'T WASTE YOUR TIME - WASTE OF $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awful product. Don't waste your money. Internet drops at least 5-10x per day after having this product for 8 months. I have a small house and still needed a WiFi extender. Horrible, shameful product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for landline lovers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has always had the product that we need and this special router was no exception.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fully recommended excellent image quality and functionality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman made the choice of the purchase very easy and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellant

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Comcast router has 5g better than rental from Comcast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves money no rent to Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace rented one from comcast. Perfect match and no rent fees

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good , works for me in main floor Perfectly . Signal Won’t reach First floor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router recommended by employee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new Router for my new computer. The ARRIS Router performs beautifully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris wireless 1750 modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up the modem did require some knowledge, the instructions were easy to follow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for me has all i need. Even in white its great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and customer service from Best Buy associates....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handles my xfinity programming perfectly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem router was excellent in regards to price and quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully this one is better than the netgear, has to replace it every year or two

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like the Comcast modem, except I'm not paying $13.00 per month for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great modem for XFINITY/COMCAST.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EASY TO INSTALL AND OPERATE THIS MODEM. WORKS LIKE A CHARM.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very excellent equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this device for home internet(modem/router) for home use!!!...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what we need. No problem connecting and stays connected.

    I would recommend this to a friend