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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $199.00

Customer reviews

Rating 4.6 out of 5 stars with 2470 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the SURFboard 24 x 8 DOCSIS 3.0 Cable Modem's ease of use, strong Wi-Fi performance, and generally straightforward setup process as significant advantages. Positive feedback also highlights the modem's speed and reliable performance, along with its compatibility with various devices. While some users noted the device's larger size, the majority of reviews express satisfaction with its capabilities. The modem's price point also receives favorable mentions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 2,470 reviews
  • Rated 5 out of 5 stars

    Easy for non Tec people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a senior and no Tec experienced person it was very easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You save money every month in the long run so you don't have to pay Comcast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stop paying to rent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been renting for years from Comcast...then I smartened up!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good replacement for Xfinity with voice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good replacement for xfinity comcast modem if you are renting theirs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be nicer if Wi-Fi was stronger farther away. Our old Router reached the backyard better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for small area

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service but limited range for internet in two story home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good router/modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little difficult to install....confusing. Support staff helpful but it took a while

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture. Exactly what we were looking for! Pleased with the purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not lived with this device very long. I need to adjust it a little to make it perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better then Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a few minutes A call to comcast, and to Arris, but we'll worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product....my nephew the IT professional recommended this to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone connections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's working fine! I had to switch phone plugs a couple times to get a signal.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really get high speed internet so pick it up today

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I assume it works like it is suppose to. I have nothing more to say about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in one device for our xfinity service. No issues and good wifi coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this cause I was tired of just renting one from my cable company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not have much knowledge with technology but I have had no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works and we get good internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and out internet connections stays connected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased software to avoid cable charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product did not meet my cable network specifications. However, it is a good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pickup up this router to support a telephone system, it works wonderful.

    I would recommend this to a friend