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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $199.00

Customer reviews

Rating 4.6 out of 5 stars with 2470 reviews

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Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers recognize the SURFboard 24 x 8 DOCSIS 3.0 Cable Modem's ease of use, strong Wi-Fi performance, and generally straightforward setup process as significant advantages. Positive feedback also highlights the modem's speed and reliable performance, along with its compatibility with various devices. While some users noted the device's larger size, the majority of reviews express satisfaction with its capabilities. The modem's price point also receives favorable mentions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 2,470 reviews
  • Rated 4 out of 5 stars

    Product installation and configuration was easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product provided services as described. Configuration for cable company was easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is fantastic and will save me a lot of money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use and set up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have 6 devices attached to it, no slow downs in bandwidth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saving dollars on comcast xfinity products. A no brainer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Order

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ordering online and pickup same day. I was in a crunch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from employee. Very knowledgeable about product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal on this item, but is not as fast as stated on box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy from best buy again, modem in excellent condition

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job well. It can handle all the multiple devices running in my home at once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced the Comcast modem and will save money in the long run.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While my computer works well near this router / l still had to buy a wifi extender

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got tired of paying Comcast every month. will need to buy another

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice 4G HD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales staff very helpful. Decent price. Best Buy does send too many emails and ads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem and wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast modem and wifi, runs with comcast cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon Echo is wonderful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Amazon Echo and use it on a daily basis.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this Modem , so far I’m very satisfied .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this product , no complaints .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit. Great design and plenty of ports. Huge bandwidth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great alternative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this so I didn't have to pay a rental fee on my old modem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem and useful to save money in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this router to avoid cable rental fees and I love it.

    I would recommend this to a friend