Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $159.99
Clearance
The comparable value price is $199.00

Customer reviews

Rating 4.6 out of 5 stars with 2470 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the SURFboard 24 x 8 DOCSIS 3.0 Cable Modem's ease of use, strong Wi-Fi performance, and generally straightforward setup process as significant advantages. Positive feedback also highlights the modem's speed and reliable performance, along with its compatibility with various devices. While some users noted the device's larger size, the majority of reviews express satisfaction with its capabilities. The modem's price point also receives favorable mentions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 2,470 reviews
  • Rated 5 out of 5 stars

    Awesome Wi-Fi Router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely wonderful product, would highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router, checked reviews and happy to say they were right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wifi

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong WiFi and connected to comcast right away!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just okay

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We can’t get too far from the router in our long house.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't work for our setup

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, this modem/router does not work with Optimum voice service as suggested elsewhere on the product page. Otherwise happy with the device but need to replace in our house.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Router/Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves me a lot of money every month since I own my own modem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than previous xfinity router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is much faster than the previous xfinity router I was using.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem for the one that I was renting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works well

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works well with no conflict problems. Good value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works well with landline phone and Internet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as great as I had hoped

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this so I wouldn't have to rent one from Comcast anymore. This one goes out often. I can be right in front of it, less than 20 feet from it, and my wifi will suddenly be disconnected with nobody else using it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great technology

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good replacement to leasing from cable. No issues with connectivity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoy the router modem combination

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not experienced any challenges with the router modem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product!!! Recommend this router to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues at all with setup or use. Does the job!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This helped us to enhance the quality of internet and WiFi.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Internet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than paying a monthly fee to rent. It does its job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good inernet and phone service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with the modem good signal and the phone works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is better than paying to lease it from comcast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Alternative

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace rented comcast modem. Great alternative!

    I would recommend this to a friend