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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $199.00

Customer reviews

Rating 4.6 out of 5 stars with 2470 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the SURFboard 24 x 8 DOCSIS 3.0 Cable Modem's ease of use, strong Wi-Fi performance, and generally straightforward setup process as significant advantages. Positive feedback also highlights the modem's speed and reliable performance, along with its compatibility with various devices. While some users noted the device's larger size, the majority of reviews express satisfaction with its capabilities. The modem's price point also receives favorable mentions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 2,470 reviews
  • Rated 4 out of 5 stars

    Easy Comcast Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple self installation and activation with Comcast over the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I needed a router & this was it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not many routers to choose from, this was the best

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good. hope you like it too. Its a bit expensive but works well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    meets comcast requirement. Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    need comcast approved modem/router, with phone. Met requirements

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Works, You have top call Comcast to activate this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good with comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure Comcast gets the write codes to set it up!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product. good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good riuter, seems to be very finicky as to where you put it though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product but pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good product but it is also bit pricey.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works, slow UI, broken MoCA

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User interface is slow But it does work. I had to return it due to Arris disabling MoCA on SW update (MoCA works great before the SW update). You can re-enable it, but within 30 minutes they re-disable it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Router/Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router/modem - works great and has phone hookup as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    VHP Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best and convenient for multiple ports, phone, Ethernet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear 4k picture and better internet streaming

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to recommend this to my family and friends

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fine product, too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine instructions for activation. Cost too much by $100.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not last long

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem/router did not last even two years before it quit working. Expensive for a machine that did not last very long. Worked great for months with Xfinity but then pooped out when used with Spectrum.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Comcast router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT works as intended. Hope will last for at least 3 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend to a friend very nice modern to have

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    trouble setting up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cable company referred me to Arris - couldn't help

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product I would recommend this product .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Router/Modem a little hard to set up on ComCast

    I would recommend this to a friend