Customer Ratings & Reviews
- Model:
- SVG2482AC
- |
- SKU:
- 5791602
Customer reviews
Rating 4.6 out of 5 stars with 2470 reviews
(2,470 customer reviews)Rating by feature
- Setup4.3
Rating 4.3 out of 5 stars
- Range4.4
Rating 4.4 out of 5 stars
- Signal Strength4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the SURFboard 24 x 8 DOCSIS 3.0 Cable Modem's ease of use, strong Wi-Fi performance, and generally straightforward setup process as significant advantages. Positive feedback also highlights the modem's speed and reliable performance, along with its compatibility with various devices. While some users noted the device's larger size, the majority of reviews express satisfaction with its capabilities. The modem's price point also receives favorable mentions.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Modem Router states it is comcast approved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Problem is that comcast will not enable moca and Arris claims they cant enable it. I would only recommend it to a friend after telling this to a friend
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Does the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. The one complaint is the long reboot cycle. It takes a few minutes for the modem to fully reboot.
I would recommend this to a friend Rated 3 out of 5 stars
Couldn't get it connected to cable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to activate the modem and I couldn't get it activated. The cable company sent a service person out, charged me $60 just to tell me the product was defective.
No, I would not recommend this to a friendRated 3 out of 5 stars
Works!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, not that solid with the range for a 1200 sqft house
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
High speed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this for our home, pretty easy to install and provides a faster internet.
I would recommend this to a friend Rated 3 out of 5 stars
Didn't work for me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work out for me as I couldn't connect my phone which it boasted about.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The modem/router works as described. Easy set-up. Seems to be ok after using a month.
I would recommend this to a friend Rated 2 out of 5 stars
So disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I asked to a some representative in best buy about modem because I want something better that xfinity gave me, and he recommended this product and let me tell you is worse that the one xfinity have and the worse part is that I can't return
No, I would not recommend this to a friend- Pros mentioned:Speed
Rated 4 out of 5 stars
Fast but not as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This router maxes out around 600MB via Ethernet through RCN, not the 1GB as promised. Still fast
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Pretty good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hook up was easy. Took a bit of time to get connected through xfinity. Be working well since.
I would recommend this to a friend Rated 3 out of 5 stars
Great quality.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad but not the latest technology so it wasn’t capable of true Gigabit speeds. Returned.
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
easy setup, so far a great product, saving me mone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.recommended by best buy employee as one of the best for Comcast, seems great
I would recommend this to a friend Rated 3 out of 5 stars
It works as advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average router and modem. Not something id by for top speed or options.
I would recommend this to a friendRated 2 out of 5 stars
Decent but not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It can’t handle the speeds it claims or at least not well. Additionally it can only have 16 devices on it at a time. So if your lights, echos, phones, TVs, and computers exceed 16 devices this isn’t the router for you. I live alone and have about 24 devices between the above listed. I prefer to whitelist devices that are supposed to be on my network so I can block everything else
No, I would not recommend this to a friend- Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Seems to work as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything it said it would. No issues, worked from the get-go.
I would recommend this to a friend Rated 1 out of 5 stars
Do not buy if you want the MOCA feature
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a gift for my father, finally had a day off and added this modem to his Xfinity account. Everything worked fine including MOCA. Ten minutes later MOCA stopped working. Hours on the phone with Xfinity, they pull Arris on to the call for them to say yeah that feature doesn't work right so we disable it. Blatant bait and switch. Too late to return now I have to spend more to get a MOCA adapter to recreate the function built into this device that they switched off. I'd be less upset if it never worked but it was working great for the first 10 or so minutes to have it stop while streaming a movie. Not right.
No, I would not recommend this to a friendRated 3 out of 5 stars
Didn’t work for us
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are trying to have internet for a large home and this product doesn’t cover the area in the basement
I would recommend this to a friendRated 3 out of 5 stars
Okay buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was ok. Not the best investment. It was good for a few months only
No, I would not recommend this to a friendRated 3 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad because you buy it instead of renting it from xfinity. Not the best router. I may need to buy a better router later on.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, Able to access Wi-Fi throughout the whole house
I would recommend this to a friend