Customer Ratings & Reviews
- Model:
- SVG2482AC
- |
- SKU:
- 5791602
Customer reviews
Rating 4.6 out of 5 stars with 2470 reviews
(2,470 customer reviews)Rating by feature
- Setup4.3
Rating 4.3 out of 5 stars
- Range4.4
Rating 4.4 out of 5 stars
- Signal Strength4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the SURFboard 24 x 8 DOCSIS 3.0 Cable Modem's ease of use, strong Wi-Fi performance, and generally straightforward setup process as significant advantages. Positive feedback also highlights the modem's speed and reliable performance, along with its compatibility with various devices. While some users noted the device's larger size, the majority of reviews express satisfaction with its capabilities. The modem's price point also receives favorable mentions.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
I am glad I bought Surf board.Saves me money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hooked it up.It was not that easy.I would let someone else hook it up.
I would recommend this to a friendRated 2 out of 5 stars
Arris
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Same company that makes it for comcast. But at 200 dollars you better to rent from comcast
No, I would not recommend this to a friendRated 1 out of 5 stars
Try something else
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 4 hours of total tech trying to set it up it wouldn’t work. A complete waste of my time and total techs time.
No, I would not recommend this to a friendRated 5 out of 5 stars
Light weight and good size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Make sure you have the correct modem for your internet capability
I would recommend this to a friendRated 5 out of 5 stars
Great router for a novice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This router is easy to install for surfing the net & cable TV.
I would recommend this to a friendRated 5 out of 5 stars
Great deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had any problems with the internet it works great
I would recommend this to a friendRated 4 out of 5 stars
Good replacement for renting Xfinity Router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and saves you $10+ a month of renting the Xfinity equipment.
I would recommend this to a friendRated 2 out of 5 stars
This did not automatically link to my Apple Airpor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After purchase, discovered many in the Internet community foundation problems with this
No, I would not recommend this to a friendRated 4 out of 5 stars
Purchased as a gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unknown at this time Unknown at this time Unknown at this time
I would recommend this to a friendRated 1 out of 5 stars
Have no idea, would not work for my purpose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looking for a top end modem for my DSL service with the phone company. Store employee told me this unit was exceptional and would work with DSL service or cable, WRONG, after talking with the manufacturers hot line this modem was for cable only compatible. Took it back and got a reund
No, I would not recommend this to a friendRated 2 out of 5 stars
DId not meet my needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work well in a two story house. Had to buy something else.
I would recommend this to a friendRated 2 out of 5 stars
Good but too costly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up going with another brand that was $100 less expensive.
No, I would not recommend this to a friendRated 4 out of 5 stars
Keeping good signal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Any problem right now, I have very good signal....
I would recommend this to a friendRated 2 out of 5 stars
Didn't Work with Optimum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this router as it didn't work with Optimum.
No, I would not recommend this to a friendRated 1 out of 5 stars
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work with my Internet Service. Even though it was advertised it did
No, I would not recommend this to a friendRated 1 out of 5 stars
Useless after a few months for some reason.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Says it handles speeds up to 1750 however it cannot handle my current Xfinity plan of 1200mbps and renders it useless. I now have to purchase another one. Online shows only able to handle up to 900 mbps.
No, I would not recommend this to a friendRated 1 out of 5 stars
only lasted 18 months
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.spent over $230 on this router and it only lasted 18 months, crashed in the midst of covid "work from home". . . So I guess it paid for itself over the monthly rental from Xfinity, but just barely .. disappointed.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not Working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with our cable. The customer representative said that this modem would work but will not connect with our wifi service. Will be returning it shortly.
No, I would not recommend this to a friendRated 1 out of 5 stars
Lousy Modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was convinced to buy this as a replacement modem, but WiFi keeps knocking out my internet access to my cellphone. Tried getting help with this issue, but no one seems to know why it’s happening. Looks like I will return it and buy another modem.
No, I would not recommend this to a friendRated 1 out of 5 stars
Arris: Cable Modem / Router & Voice 3.0 was D.O.A.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arris: D.O.A. out the box, I returned it for a Motorola 3.1 that works fine.
No, I would not recommend this to a friend