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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $199.00

Customer reviews

Rating 4.6 out of 5 stars with 2470 reviews

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Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the SURFboard 24 x 8 DOCSIS 3.0 Cable Modem's ease of use, strong Wi-Fi performance, and generally straightforward setup process as significant advantages. Positive feedback also highlights the modem's speed and reliable performance, along with its compatibility with various devices. While some users noted the device's larger size, the majority of reviews express satisfaction with its capabilities. The modem's price point also receives favorable mentions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 2,470 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Excellent signal strength. Very easy to set up and get working.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This router has been great and easy to install !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router has been a great purchase. I receive a strong signal and it was easy to install. I would definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Great Combination Modem, Router and Telephone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to get my internet, TV and telephone through Comcast/Xfinity. I didn't want to rent monthly the modem/router from Comcast/Xfinity so I went to Best Buy to purchase my own. Comcast/Xfinity had a hard time getting my purchased ARRIS unit to work in their system which was a Comcast/Xfinity problem and not a problem with the ARRIS unit. Once Comcast/Xfinity got the ARRIS unit into their system the ARRIS unit has been working nonstop flawlessly for the 2 1/2 months it has been in operation. I would recommend this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good replacement router

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this as a replacement for my old router and it works great. had it for a year and haven't had any issues with it. easy to set up and the color is nice. connection strength is strong to use when I'm four houses down.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    easy and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product was very easy to install--only took a few minutes. and it is noticeably faster than the modem/router that it replaced

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent modem/router and works with Xfinity services well. The set up was a snap and its cheaper than paying monthly to rent it. It is kind of large, so be aware it will take up some space. I do wish it was a little more powerful, I do think it slows when more devices are using it. We have several cell phones, desktop cpu, 2 laptops, tv, bluray players, etc connected and when the cell phones are connected and the cpu, it seems that my laptop is slower, but that maybe just anecdotal. However, it does it's job and I haven't had to reset it so that's a plus!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    This works great with Spectrum

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to setup and my spectrum connection recognized it immediately. It's fast and dependable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great, easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a Xfinity (Cisco DPC3941T) rental. The old one developed a known issue with frequent disconnects when in bridge mode. Based on other reviews, I decided to just buy one instead of dealing with Xfinity again. Looks identical to the old one, just white instead of black. Follow the online activation instructions and avoid another call to support. I had this up and running in under 5 minutes without talking to support. As a bonus my cable bill is $10/mo cheaper without the rental fee.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ARRIS - SURFboard Wireless-AC1750 Dual-Band Wi-Fi Router is really fast and has a really strong signal. So far, it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a router that would work with our landline. Few out there to choose from—you will not be disappointed. Easy setup too!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Gateway for Xfinity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best modem for Comcast/Xfinity if you have voice service. Purchased to replace the Gateway that Comcast provided, which was a security risk and got hacked (DNS hack) compromising the network. It took an hour on the phone with Comcast to get it authorised, because it is such a new product. Take control of your network, it's easy to install and will pay for itself n a couple of years. Once up and running, was super fast on wifi, comfortably exceeding the bandwidth expected. No issues since installation.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Works wonderfully

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surfboard modem/routers are great. Easy setup and reliable. My favorite modems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    santosh network

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy installation and compact and network connection and range is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wi-fi

    Rated 5 out of 5 stars

    Great--works perfectly with Xfinity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit was easy to install and set-up. Works perfectly with Xfinity and has made the internet use at the house a pleasure

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just installed this modem and needed to work with Xfinity to set this up and activated. Now it's working beautifully! We have decided to purchase our own modem instead of renting one from Xfinity (save $15/mo.).

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Increase speed and cut down on work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As our Comcast internet speed increased, we didn't upgrade our personal owned router/modem. This was a huge mistake as our daughter is in cyber school, online college courses, and I work from home, and sometimes hubby too. We struggled with opening files, spreadsheets and many other software packages. We bit the bullet and found WOW what were we missing. This system has generated a tremendous amount of speed to match our top tier internet and has room to grow with updates.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arris Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arris Router was easy to install and is working great. Our last Arris router was damaged by a power surge during a recent storm, We now have an upgraded power strip to protect the router. It is important for our household to have a router that is voice capable and this Arris meets the bill.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    GREAT ROUTER AND MODEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I FINALLY REALIZED THAT IS WAS RIDICULOUS TO RENT A MODEM FROM COMCAST EVERY MONTH AND THAT IT WAS BETTER TO OWN. BASED ON MY RESEARCH, THE ARRIS WAS THE BEST AND MOST COMPATIBLE UNIT ON THE MARKET, EASY TO INSTALL, GREAT TECH SERVICE AND FASTER THAN MY COMCAST UNIT. VERY HAPPY WITH MY DECISION.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Wi-fi

    Rated 5 out of 5 stars

    Surfboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super fast router and wifi love it works just like I wanted

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great product. Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product works as expected have her stand tire house no boosters needed would recommend to a friend would buy again

    I would recommend this to a friend