Customer Ratings & Reviews
- Model:
- SVG2482AC
- |
- SKU:
- 5791602
Customer reviews
Rating 4.6 out of 5 stars with 2470 reviews
(2,470 customer reviews)Rating by feature
- Setup4.3
Rating 4.3 out of 5 stars
- Range4.4
Rating 4.4 out of 5 stars
- Signal Strength4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the SURFboard 24 x 8 DOCSIS 3.0 Cable Modem's ease of use, strong Wi-Fi performance, and generally straightforward setup process as significant advantages. Positive feedback also highlights the modem's speed and reliable performance, along with its compatibility with various devices. While some users noted the device's larger size, the majority of reviews express satisfaction with its capabilities. The modem's price point also receives favorable mentions.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Waste of time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service is very bad ,manager is rigid in taking decisions, does not understand situation of customer.
No, I would not recommend this to a friendRated 1 out of 5 stars
Dociss is important
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work with my current internet need the 3.1 dociss
No, I would not recommend this to a friendRated 1 out of 5 stars
falsely advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.do not work with my Xfinity Gig speed tier. On the box it's advertises speed up to 1Gig(not true). Not True. I want a refund please
No, I would not recommend this to a friendRated 1 out of 5 stars
Couldn't use
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have some issues with this modem I ended it up returning it tonthe store.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible Item..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible Item. Goes in and Out. Does not work with Cablevision/Optimum
No, I would not recommend this to a friendRated 1 out of 5 stars
Returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use Comcast and thought purchasing a store bought gateway would run better but it ran the same as the Comcast gateway so I returned it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told this was a great product by the salesman but after getting it home it was a cable connect and I needed a dsl connect.
No, I would not recommend this to a friendRated 1 out of 5 stars
Lost WiFi ability after a short while
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I get 600 MBPS coming to my home but after a year's use, it only sends out 150 mbps - absolutely disappointing
No, I would not recommend this to a friendRated 1 out of 5 stars
Modem
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coverage and speed was slower the the modem I had with XFINITY and did not have app access so I returned the item
No, I would not recommend this to a friendRated 1 out of 5 stars
Not compatible with XFINITY
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work with my xfinity service, would definitely not recommend
No, I would not recommend this to a friendRated 1 out of 5 stars
its ok
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very expensive buy a cheaper modem as it will do the same thing
No, I would not recommend this to a friendRated 1 out of 5 stars
Product didn't perform well for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product did not perform well for me so I returned it for a refund.
No, I would not recommend this to a friendRated 2 out of 5 stars
Okay, but not exactly what I needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product itself is pretty sound, however when my cable provided viewed, expressed concerns about performance concerning out-of-network equipment. Also, had I decided to keep the product, many incentives involving my Cable/Internet/Phone service would have been negated. For this reason, unless the equipment fully meets a service provider specs, not really worth the investment.
I would recommend this to a friendRated 1 out of 5 stars
incorrectly recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What was recommended did not meet my specifications.
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst piece of electronics ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It drops connection and the range is not good, mostly likely I may return it .. must avoid
No, I would not recommend this to a friendRated 1 out of 5 stars
Infinity Modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return modem as the phone line would not work. Comcast had to come out and install my old modem.
No, I would not recommend this to a friendRated 1 out of 5 stars
I do not recommend this product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on Feb 20th and it quit working on March 30th
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn’t Pair well with Comcast
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Depending on your ISPs speeds this modem may not work for you.
No, I would not recommend this to a friendRated 1 out of 5 stars
No support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product and awful technical support. I would not recommend
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work for Comcast with wireless boxes had to return
No, I would not recommend this to a friend