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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $199.00

Customer reviews

Rating 4.6 out of 5 stars with 2470 reviews

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Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the SURFboard 24 x 8 DOCSIS 3.0 Cable Modem's ease of use, strong Wi-Fi performance, and generally straightforward setup process as significant advantages. Positive feedback also highlights the modem's speed and reliable performance, along with its compatibility with various devices. While some users noted the device's larger size, the majority of reviews express satisfaction with its capabilities. The modem's price point also receives favorable mentions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,470 reviews
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Excellent cable modem/router.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only fast speeds, but has the telephone connection that I needed. Easy to setup on a Comcast account.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet is faster better and more reliable and my monthly concast bill is cheaper!

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Working Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was trying to cut down on my Comcast/Xfinity bill with the purchase of my own modem. The modem works great with no WiFi blackout spots, but it is not a way to save money on my Comcast bill. It will take over two years to recoup the cost of the modem versus rental from Comcast. I anticipate that technology will improve in 2 years and just maybe there will be a lower cost alternative to Comcast and Verizon.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product. Easy install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really happy with the ease of installation and the compatibility of this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 4 out of 5 stars

    ARRIS purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was readily available and I had my own tech install it. It is the only one that checks all the boxes with Comcast/Xfinity to replace their rental unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Router/ Modern

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fast. Really ready to set up. Good value. Would buy again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great and saving $10/mth modem rental

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to swap out my Arris XB2 wireless gateway for a Cisco DPC3941T XB3 after a Comcast software update caused issues with the particular model. I was happy with the Cisco until a later Comcast software update caused a known issue with that model when set to bridge mode. I swapped to the newest Arris TG1682G XB3 and it worked fine except, after another software update, the wifi and Tel 2 lights remained on despite wifi being turned off and the Tel 2 not being used. No legit retail telephony modem was available for my class of Internet service until I happened across this model right after it was released. It was pricey considering I didn't need the wireless functionality but will pay for itself over time now that I'm no longer paying $10/mth to rent a gateway from Comcast. Also, connection speed & quality test results report less jitter in the connection with this vs the rented Arris XB3.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Harris surfboard was easy to set up right out of the box. Performance is fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Replacement for Xfinity Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was tired of renting the Xfinity Cable Modem and my MAC Adress was blocked by a site so I decided to buy the Arris AC-1750 in order to solve both problems. Everything worked as expected with a minimum of effort. This unit supports both my Xfinity internet and phones. Remember to call Xfinity to register your new MAC Address with them since they use it for their network management and securty.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 4 out of 5 stars

    Easy set up and works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I was switching to Comcast xfinity and didn't want to pay $10 a month for their box. Which apparently this box is just like theirs. The only reason I give this a 4 instead of a 5 is because the first unit I bought was registered under some one else's xfinity account and I was unable to connect it to mine. So my only word of advise is to call your internet provider before purchase to verify it is not connect to another persons account.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    BOBW

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALL GOOD, THE TEAM WAS GREAT, IT WAS A GOOD EXPERIENCE

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great was easy to set up no problem great range.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as expected , fast and easy to setup no problems

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this when we decided to add internet and voice to our Comcast cable sevice. The staff member at the store gave us a choice of several models but recommended this one which was less expensive as more than adequate for our needs. It was very easy to install with the equipment Comcast sent us. It has been in service several weeks. The internet went down one day and it was easy to restart.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Wi-fi

    Rated 4 out of 5 stars

    FAST INTERNET

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for great internet speed. allows wifi and cable connection for our fastest downloads yet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Arris Surfboard Cable Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and works great. The speed of our internet is high.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great router.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 3 in one router. Very reliable and fast. Worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    GREAT ROUTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WAS LOOKING FOR A WAY TO REDUCE MY COMCAST BILL AND PURCHASING THIS ROUTER SAVES ME MONTHLY ON RENTAL FEES. I SHOULD HAVE DONE MANY YEARS AGO. ANYWAY, THIS DEVICE IS AN UPGRADE TO TO COMCAST UNIT. MUCH FASTER DOWNLOADS AND BETTER PHONE QUALITY. LOOKS GOOD AND EASY TO SET UP OUT OF THE BOX AND BEST OF ALL I AVOIDED SPENDING HOUR ON THE PHONE WITH COMCAST TECH SUPPORT. I HIGHLY RECOMMEND THIS UNIT.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful, useful, and easy to install. Works well.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Great cable combo modem router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently upgraded to cable internet and needed combo modem. with the package we got phone and cable so needed a combo modem, router. It has great wifi and we excellent coverage in our house. Better than paying a monthly rental fee.

    I would recommend this to a friend