Customer Ratings & Reviews
- Model:
- SVG2482AC
- |
- SKU:
- 5791602
Customer reviews
Rating 4.6 out of 5 stars with 2470 reviews
(2,470 customer reviews)Rating by feature
- Setup4.3
Rating 4.3 out of 5 stars
- Range4.4
Rating 4.4 out of 5 stars
- Signal Strength4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the SURFboard 24 x 8 DOCSIS 3.0 Cable Modem's ease of use, strong Wi-Fi performance, and generally straightforward setup process as significant advantages. Positive feedback also highlights the modem's speed and reliable performance, along with its compatibility with various devices. While some users noted the device's larger size, the majority of reviews express satisfaction with its capabilities. The modem's price point also receives favorable mentions.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Fast internet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you thinking to replace your Comcast Modem and save your self $13 a month. This router modem combo is the one you need It does exactly the same thing as the one from Comcast! Just different color.
I would recommend this to a friend Rated 5 out of 5 stars
Excellent Modem
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I purchased verses leasing from Comcast monthly for a two Year period would have be double, what it’s worth. Also purchased extended warranty. Comcast has the black one, I’ve adjusted to the white.
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Worked first time out of the box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great Modem/Router/ Voice Gateway. It worked perfectly - straight out of the box. The three previous NetGear Nighthawk units did not work at all - DOA units. I highly recommend this ARRIS SVG2482AC.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Outstanding Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding was great easy to set up only reason I returned it was because I wanted expensive one to $300 arris and that’s it Everything was great
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
New Moden
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So for so good, seems to work great. Easy set-up except Xfinity had to send out a Tech because the phone was not working, but it was on their end. Luv the WIFI 2 channel.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Don't pay for comcast router monthly, buy this!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are a few routers out there that tend to be top rated for xfinity. This one was more middle of the road cost wise and has been great so far. Easy set up!
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Compatible with Xfinity
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Exchanged my xfinity box for this one and I have no complaints. I did have to call xfinity for them to swap the device. Besides that very easy set up.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
I stopped renting my modem!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I stopped renting my modem! Unhooked the modem I was paying a rental fee for monthly, connected the cable, and plugged it in. Turned on my computer and had it up and running. No issues
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Great product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this for almost a year now and I’ve had no issues at all. Works well with xfinity internet
I would recommend this to a friend Rated 5 out of 5 stars
No more garbage calls.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.when i switched my home phone from a provider that allowed numerous junk calls on any given day to another provider, i looked to see what would be the best. Our HOA has a contract with the local alarm company which than does the monitoring of our home for nothing required a specific modem. OK, i invested in the Arris Modem. it looks better than the black ones, it also has a restart button on the top of it. No more looking to pull out the plug. Works fine. no problems. i am sure that i could have found a lower cost. but i will not pay to rent a modem from the cable people, but they recommended this modem also.
I would recommend this to a friendRated 5 out of 5 stars
Works great with Comcast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item to replace the Comcast router/modem I have been renting for $11/mo. This Arris model is one of the few that will work with Comcast phone service, which we have in addition to Internet and cable service. It took a call to Comcast to get everything working properly, but they were very helpful. The phone service piece requires a call to Comcast to re-set, you need to call before starting set-up. Set-up including call to Comcast took about 30-45 minutes. Working great now. I would definitely recommend this item if you have Comcast phone service and want to save the monthly equipment fee.
I would recommend this to a friend- Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Works great, saves money on xfinity equipment rent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been renting a modem over 20 years, this one is comparable to the Comcast all in on, only hassle was getting Comcast to set it up on their end, but can all be done over the phone
I would recommend this to a friend - Pros mentioned:Speed
Rated 4 out of 5 stars
Good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not the best but it does a moderate job for speed, if your next to it. The range does not reach far enough you will need to buy a WiFi extender with this model for sure. This is compatible for xfinity.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Great modem!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to get rid of my monthly rental for the modem from Comcast. This one was suggested. It works great -- even better than than the rental modem. It was very easy to set up. Clean instructions. Good signal.
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
works perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hated to have to rent the modem and router from Comcast. Finally this will pay off in just about one year with all the equipment we were able to give back to the cable company. Nothing to complain
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Good Upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed an upgrade due to an increase in our internet speed. This works great with no issues.
I would recommend this to a friend - Pros mentioned:Speed
Rated 4 out of 5 stars
As expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.COMCAST had some problems getting this modem to work properly but they eventually got it working. If this lasts more than two years I'll be saving money. Works fine. My devices operate at the same speed as they did with the COMCAST rented version.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
great just like the company brand
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my wife had me buy a modem/router so we didn't rent from the cable company this was an excellent replacement. Easy set up and great performance pays for itself within a year
I would recommend this to a friend Rated 4 out of 5 stars
Recommended by Xfinity instead of renting theirs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Usually strong signal generated during the day with no issues for both streaming TV and computer use. However, in the evening those same systems occasionally lose connectivity requiring a wi-fi restart.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Arris router/modem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this Arris router/modem almost a month ago so I could stop renting every month from my cable company. It was Easy to set up and is working great.
I would recommend this to a friend







