Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $159.99
Clearance
The comparable value price is $199.00

Customer reviews

Rating 4.6 out of 5 stars with 2470 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the SURFboard 24 x 8 DOCSIS 3.0 Cable Modem's ease of use, strong Wi-Fi performance, and generally straightforward setup process as significant advantages. Positive feedback also highlights the modem's speed and reliable performance, along with its compatibility with various devices. While some users noted the device's larger size, the majority of reviews express satisfaction with its capabilities. The modem's price point also receives favorable mentions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,470 reviews
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to stop paying rent for your Xfinity modem this is the perfect item to purchase. Faster, better signal. Easy to set up, you don’t necessarily have to call Xfinity to switch, can be activated in their app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So Far, so good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my xfinity rental router. Everything worked out great. Just be sure to tell xfinity what you are doing so they can walk you through the set up.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router was recommended by a Best Buy tech since I still have a landline phone. I am very pleased with this purchase. Hook up was simple and Comcast completed the setup with me over the phone without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Saving money by not renting.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was glad that Best Buy had this modem/router for Xfinity users that have cable, phone and internet. It increased my internet download speed from approx. 50 mbps to 200 mbps.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Goodbye Comcast equipment!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It definitely works well with Comcast/XFinity!!! Now I don’t have to pay a monthly fee AND it allowed me to customized my name and everything. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem/wifi router. I replaced a voip modem that was maxed out at 297m, and now I am downloading at over 700m.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem is great

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem is great. Saves you coming from renting unit from Comcast. And the speed is great wireless speeds doubled with the use of 5ghz band from 2.4. Wife is very happy

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    My Arris

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great unit with great speed cover, almost can say a free trouble problem and also open security port. Giving free trouble for VOIP phone connections.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    One Versatile Router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade from an older Arris router. It was very easy to set-up and coordinate with Comcast. It has made streaming a true joy with it's enhanced capabilities!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for saving money

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paying rent on your cable modem? This router will get rid of that rent and work even better. Wi-Fi is the same, better output. If they up your speed, this router will handle it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No issues!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hookup and works great! I had bought one a few months back and couldn't get it to work, believe it was defective, so I returned it without any issues. This one was great and I am super happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 4 out of 5 stars

    Works well for Xfinity, no glitches

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this router/modem when I switched from Verizon to Xfinity Internet, so I wouldn't have to pay the $13/month rental fee for Comcast's router/modem and it works as well as the one I initially had from Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Same modem WOW would rent you

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly the same model they would give you if you lease one of theirs. Easy to set up and works right out of the box

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wifi Router with Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ARRIS - SURFboard AC-1750 Dual-Band Wi-Fi Router with 24 x 8 DOCSIS 3.0 Cable Modem - White This device is exactly what we needed. It was easy to install and works perfectly. We couldn't be more pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome Speed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When shopping for a client I was surprised to see the speed of this one better than one that retailed for 70 bucks more. Very happy with the result.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Beats paying Comcast to rent a modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far and I haven't had to pay a monthly rental fee to Comcast for the last 11 months. Just hoping that I at least break even at some point in the future for cost of buying versus rental.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Don't rent Buy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as well as the Modem furnished by Comcast and I am saving $14.30 a month in rental fees. In 14 months I will start to be a head by this fee.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Have Both My Networks 2.4 And 5.0 Both Work Fast!!! I Pay For Speeds Of 100mps But This Modem Putting Out Speeds Of 260Mps Download And 18mps Upload. Well Worth The Price.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Router!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sure it is a great router. However, we we were told it would work for our business phones/internet which it did not. When we returned the item there were no issues at all with the return. Very happy customers!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Comcast modem replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exact replacement of rented modern furnished by comcast. Pays for itself in about 15 months. Set-up was quickly done from web site. Only problem I had was I plugged phone into wrong jack - easy fix

    I would recommend this to a friend