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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $199.00

Customer reviews

Rating 4.6 out of 5 stars with 2470 reviews

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Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the SURFboard 24 x 8 DOCSIS 3.0 Cable Modem's ease of use, strong Wi-Fi performance, and generally straightforward setup process as significant advantages. Positive feedback also highlights the modem's speed and reliable performance, along with its compatibility with various devices. While some users noted the device's larger size, the majority of reviews express satisfaction with its capabilities. The modem's price point also receives favorable mentions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,470 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This voice cable modem works very well and was easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 4 out of 5 stars

    Very advanced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed the voice WiFi modem for two reasons. Landline required by my condominium association so I needed this modem and also I wanted a modem that could do both. This modem accomplished both of these and COMCAST will work this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price works fantastic and no more rental charges !

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Home Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. No problems experienced. Setting it up was relatively easy. The Best Buy sales person good advice helping me choose the right modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. This router is amazing. I bought it to replace the Comcast one I have always used. It does seem to be a little faster. I just wish I had bought it sooner. All the years of $10 month...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice Router

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this router after reading multiple reviews online. I compared multiple different router brands. I am very happy with this router. It meets all my needs and is easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Gateway Modem/Router

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always had issues with internet cutting out or running slowly. So far with this modem we have had almost no issues. At any given time we have approximately 8 devices connected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modem-Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing this from BestBuy saves me from having to rent it from my internet/cable company. In my case, it's exactly the same product, so hook-up was pretty easy. Works perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What i wanted but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy this bc i needed a phone line for Xfinity. But i had a mesh network already and didn't need the Wi-Fi. Tried to put it in bridge mode but couldn't. I'm sure i was doing something wrong but all i had to do was turn off the 2.4 and 5 bands individually. So it all worked out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Router

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got tired if paying Xfinity there ever rising monthly rental fee for their router. This router was a bit pricey, but will pay for itself in 15 months. Recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and works good with Xfinity service.Good customer support and they got me rolling immediately.Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem saves on rent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why rent when you can pay for this and itself pays for it after 6 months! Wish cable companies would disclose you can buy these. Rented for over 7 years at 8.99 per month!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great Home Router!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router works very well and is very fast with the internet speed, however the Comcast technician had to take several attempts in order to get it connected correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arris Moderm

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend everyone to buy your own modern instead of paying Comcast a monthly fee for using their. My Artis is great investment and is to install.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Wireless router/modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had one problem with this product. Have used it in place of xfinitys modem which cost $11 a month to rent. Bought this, my own and now I do not have to pay that charge on my monthly bill.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked great with fail for a long while now. Used with Service Electric internet. No dead spots in entire house on either floor.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Works great with xfinity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this when switching from Verizon to xfinity. Works well. I do not need to rent a booster (as I did when with Verizon) and I do not have to rent a router or modem from xfinity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The strength of the signal is good across our home

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Cable modem

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router work excellent with my cable internet provider. When all my grandkids are all surfing I’ve never heard of them complaining about performance.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great replacement for Xfinity rental

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to give up the monthly cost of leasing the cable modem. This one is rated for use with my Xfinity package and so far the speed and connectivity are excellent. And no more monthly fees!

    I would recommend this to a friend