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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $199.00

Customer reviews

Rating 4.6 out of 5 stars with 2470 reviews

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Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the SURFboard 24 x 8 DOCSIS 3.0 Cable Modem's ease of use, strong Wi-Fi performance, and generally straightforward setup process as significant advantages. Positive feedback also highlights the modem's speed and reliable performance, along with its compatibility with various devices. While some users noted the device's larger size, the majority of reviews express satisfaction with its capabilities. The modem's price point also receives favorable mentions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 2,470 reviews
  • Rated 5 out of 5 stars

    Replacement for the standard cable company modem

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The standard modem was difficult to stream HD movies, like through Vudu. We were also experiencing dropped signals frequently. This modem has remedied all of those issues.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this so I could stop paying Comcasts high rental fee. Easy set up, called Comcast and they set it up in minutes. Wifi speeds are faster than the same unit I had from comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good for the value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent, easy to setup for a IT person. Just check your provider to make sure it is compatible.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product solved the problem I was having with my comcast modem that was not giving me the speed I was paying for, plus I pay one time instead of ongoing each month.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    ARRIS Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was tired of paying Comcast 14.00 a month for their modem rental fee. So I decided to purchase this item. It was quick and very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    "works great with triple play"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to save the rental fee from xfinity! I hope it lasts long enough to recover the cost! It works great and comcast helped me set it up no problem. Not needed if you have no landline!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Seamless replacement for old router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy plug and play with no issues. This unit came ready to boot and use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great & Better than Xfinity!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a Little hard to set up but Works great Since. My Original Box fom Xfinity was terrible and didnt work on devices before 2017.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Reliable router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this router to replace the one Comcast provided. It does a good job and delivering the speeds that we pay for. It was a little difficult to activate, but once activated, it worked well.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to handle internet and phone and not have to rent equipment from the service provider. Product did what it should. Problem was with service provider completing the registration.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 4 out of 5 stars

    Good replacement for xfinity rental modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint with this is the technician from xfinity who I needed to talk with to get it authenticated on the network. The modem does just what it should - offers Wi-Fi built in. No other complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Router/cable modem with Wi-Fi works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Wi-Fi works great on my phone and laptop. The router/cable modem works great for my desktop computer and Smart TV. I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Versatile cable modem with wifi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in one cable modem with voice and wifi that is similar to what Comcast leases.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent , easy set up and fast speeds and its basically free when you look at the money you save on rental fees

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works like the rented one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This may not sound like the best compliment, but it will pay for itself in less than a years time and there is no drop off in speed, security of anything else

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Incredible Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After researching several options this was rated for best performance, and it is! Good price, excellent performance. Provides us with the support we need for all of our devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install and works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my Comcast voice. Super easy install. Will pay for itself in a year since I won't be renting a modem from Comcast. WIN!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a more up to date and faster modem for my cable and WiFi. Have Comcast and it is compatible with Comcast service, just have to call them to set it up and add it onto your account.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome modem!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has dramatically improved my wifi reception. I don not have any dead spots in the house! The speed and consistency of the modem is great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Nice starter unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goal was to not have to lease a modem from the cable company. This one works well. Minor glitches but we have several electronics that require wifi. Next time we will upgrade to a faster speed!

    I would recommend this to a friend