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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $199.00

Customer reviews

Rating 4.6 out of 5 stars with 2470 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the SURFboard 24 x 8 DOCSIS 3.0 Cable Modem's ease of use, strong Wi-Fi performance, and generally straightforward setup process as significant advantages. Positive feedback also highlights the modem's speed and reliable performance, along with its compatibility with various devices. While some users noted the device's larger size, the majority of reviews express satisfaction with its capabilities. The modem's price point also receives favorable mentions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 2,470 reviews
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Has phone jack for my house phone and is powerful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem and router includes a phone jack for my land line and is centrally located in my split level house to send wi-fi signal to all rooms, including front and back porches.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solved my wireless problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow and intermittent wireless internet problems and a new splitter from xfinity solved my in home issues. One unit for router and modem simplifies hookup.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 4 out of 5 stars

    Works well with Xfinity - saves montlhly $13

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xfinity set up the internet/phone service on this unit and it seems to work quite well - only had it for a couple of weeks, but will continue to tune it to meet my needs

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Super router

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is o e of the best routers the I ever had bought this for my new house and work great all over the house without internet extenders

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No more rental fee from Cable Co.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that we are no longer paying to rent a router from the local cable company. The price may seem high at first but it pays for itself within a year. NIce to some money back into our pockets.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and works well with our computers. Looks good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked awesome with my Xfinity internet. But I needed one with the ability to add a WiFi phone so I upgraded to another model.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    modem router

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    modem, router phone for home use - was able to return leased unit and save monthly from Xfinity

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far, so good, works good with xfinity and xfinity phone. so far no problems. internet goes out a lot but that could be xfinity

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Comcast Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided it was time to quit leasing a modem/router from Comcast. This is the retail version of what I had and I am very satisfied with its performance.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stop wasting your money paying a monthly lease with any cable company, this is saving me around $50 o more, and it’s mine!! good and enough signal for a 5 bedroom house.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and no more rent payments to Comcast. Will take 18 months to break even but this unit is future proof. Will handle any new programming for years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Me and my Arris modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase that was recommended to help me save cable money!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    ARRIS SURFBOARD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had it in use a couple of weeks but are extremely happy with it's performance.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Wireless Router + Modem

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, easy setup and administration. I have recommended this to others who have had a similar experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Retuned Comcast rented equipment hooked this Up in minutes no issues no phone calls internet is Great and I save from rental fees.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    All in one device

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you currently rent your router or modem from your cable provider. Saved us lots of money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Ease of Meeting up device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This overall product was easy to set up. It does take, however, a bit of time to go through the process of setting up. Overall, it was one of the easier devices to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Does the job - no complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New residence for me - new router demands. Bought this upon the recommend of one of the Geek Squad members. GREAT advice...this router works flawlessly !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem that boots back up quickly after a loss of power. Easy to understand and configure.

    I would recommend this to a friend