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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $199.00

Customer reviews

Rating 4.6 out of 5 stars with 2470 reviews

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Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers recognize the SURFboard 24 x 8 DOCSIS 3.0 Cable Modem's ease of use, strong Wi-Fi performance, and generally straightforward setup process as significant advantages. Positive feedback also highlights the modem's speed and reliable performance, along with its compatibility with various devices. While some users noted the device's larger size, the majority of reviews express satisfaction with its capabilities. The modem's price point also receives favorable mentions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,470 reviews
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arris Surfboard SVG2482AC is a top-notch modem. The product is respected by Comcast/ Infinity technicians. The customer support is reliable and domestically based.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Say goodbye to that rental fee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product to say goodbye to that rental fee. Easy set up and has same great speed as xfinty product and will last you through upgrades as they come

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Save monthly fees, purchase your own modem.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I eliminated my monthly Xfinity rental charge for their modem. This Arris Surfboard works perfectly. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    a sleek and effective modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new modem replaces an old Comcast provided one and is attractive sitting on the bottom shelf of the tv stand. It is fast and efficient. Glad to have bought it

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 4 out of 5 stars

    Great purchase so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far took awhile for cable company to activate it least I’m saving money by not renting their modem

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great cable modem with built-in wifi router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this after the Xfinity installer recommended it. Great combination cable modem and wifi router. Maintains fast internet connection (>200 Mbps)

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Modem/Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable modem router that has a hook up for a phone. Works great with XFinity.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this router because we were having issues with getting on the internet. Since we have gotten this we have no trouble getting on and the speed is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Like the product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the product so far. The hoo up was easy and simple. I got it on sale and used my $5 certificate. Very happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very fast wireless connection very great alternative to XFINITY rental fee.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem. Faster than what Comcast gave me. Will pay for itself in one year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Arris modem is working very well. I am very happy with it, and glad to be saving a monthly charge. It was very easy to install, anyone can do it. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super-fast router

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I much prefer purchasing a fast, reliable router like this one to “renting” a slower, less-reliable one from Verizon or Comcast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router plus issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router is working great. Luckily, I had someone here to install it. My only issue is that every time I purchase something from Best Buy, I get scammed by The Geek Guys. This time they wanted to charge me $400.00 for some year subscription!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well and was a good buy for what I needed! !looked for several days before purchasing, had to be in my budget and it was, so I purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Replacement for a COMCAST Modem/Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well and easy to install. You must call Comcast to register and activate. My internet speed has improved using this device and I*'m saving $11 a month!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far, so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router was easy to set up and connected immediately with Xfinity. I didn't have to make any phone calls or deal with a CSR to get up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Performance Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to include Comcast voice, relatively easy setup, only problem was with Comcast activation. To date has performed flawlessly. Yes, would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Relax patient it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect, but connecting to Xfinity takes several hours to connect via phone. Must call Xfinity and work with the technician department take time (several hours).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NjReview

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The equipment is correct fit for my needs. Best Buy provided prompt availbility, delivery and service. Thank you.

    I would recommend this to a friend