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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $199.00

Customer reviews

Rating 4.6 out of 5 stars with 2470 reviews

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Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the SURFboard 24 x 8 DOCSIS 3.0 Cable Modem's ease of use, strong Wi-Fi performance, and generally straightforward setup process as significant advantages. Positive feedback also highlights the modem's speed and reliable performance, along with its compatibility with various devices. While some users noted the device's larger size, the majority of reviews express satisfaction with its capabilities. The modem's price point also receives favorable mentions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,470 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great replacement for rented router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced Xfinity rented modem/router with this Arris and will save $13 per month rental. Easy to install and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 4 out of 5 stars

    No problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, no issues. I don't give 5 stars because nothing's perfect. A rating after I've had it a year would be more informational.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to set this up in 5 minutes. I did call their support to register my product for the warranty. The person was very patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris Gateway

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup. Compatible with all my electronics, old and updated.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Doing it's Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wifi is extended with this new modem, took care of my problem. What xfinity telling me that all reading are a go, from their end.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    A good product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an excellent router-modem. It lights up, too. Its performance is speedy and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem, performs as advertised. Excellent investment, I was able to return my rental modem.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for wireless service. Using for my WiFi as well as streaming cable on my smart TV's. Doing a great job. Well pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Xfinity compatible. A little bit pricey but better renting one from Xfinity.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the speed and convenience of having the modem and not having to rent from Comcast each month. It really pays to purchase the modem and note rent it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arris Cable modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with very easy setup. Working great with Xfinity, I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Arris SURFboard AC1750

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's working fine. No issue. easy set up. Couple of call to Comcast to connect phone line.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good modem

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this product for a year and I am already satisfied with it. thank you very much !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Dual-Band WIFI Router ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchasing this router was one of the best decisions I could have ever made. I called xfinity to register my Arris with my current subscription. I called Arris to finish setting up my device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for about a month so far and not bad for the price. Works with Xfinity!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than expected. Easy setup. And the color blends in well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this so we would not have to pay the rental fee to Comcast. Would definitely recommend doing this. It's an excellent purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace our old Xfinity modem. WiFi download speed increased from 30mbps to 250mbps.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Steady

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy hook up, works grear! Best reception for Wi-Fi that I have had . Fast and steady!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    No more rental fees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some what hard to set up but, once it was up and running it has been great.Have not been able to reboot it through Comcast have to unplug and plug back in.

    I would recommend this to a friend