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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $199.00

Customer reviews

Rating 4.6 out of 5 stars with 2470 reviews

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Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the SURFboard 24 x 8 DOCSIS 3.0 Cable Modem's ease of use, strong Wi-Fi performance, and generally straightforward setup process as significant advantages. Positive feedback also highlights the modem's speed and reliable performance, along with its compatibility with various devices. While some users noted the device's larger size, the majority of reviews express satisfaction with its capabilities. The modem's price point also receives favorable mentions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 2,470 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is doing tremendous job on speed and clarity. Very pleased with the outcome and results.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    It Works Great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great purchase, it works just as good as the Comcast Tower. One time price, no more 15.00 dollar a month with taxes.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Internet box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good for me everything is working greats

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems thy I can’t hink of even after a big power outage. Seems to always work efficiently and no troubleshoot.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Saved me money

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this gateway to use instead of paying to rent the comcast one, works great! saved a bunch!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Saved me $

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i haven't had any issues at all with this product. it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    arris surfboard 24x8

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally plug and play. Worked in an hour,, great product.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy hook up and great performance so far. Lets see how it goes in the long run.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Fast internet, easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for internet and phone. Wish I could get XFi on it but apparently can only get it with a rental from Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    modem with router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked the first time perfectly. no problems as of now

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Amazing for Internet, Cable, and Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works really well with my Xfinity internet, Phone and Cable. Great speed and no issues. Only issue is how expensive it is.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great so far.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this modem a couple days ago. So far it is working great. It was easy to set up as well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Better But not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the rental from Xfinity but still lacks power and range. Pair with an extender though and you’ll be able to get the speeds you pay for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy hookup and compatible with Xfinity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not receive product on day it was promised. I had to reschedule my appointment with Xfinity. I had to move modem and router to another location in house , since it could not reach some areas in my house. Overall I am happy that I purchased product since I do not have to pay the monthly rental fee to Xfinity. The speed of modem has increased the speed of my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has worked well so far. Connects well for phone for home alarm and produces good connections for wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Wanted to dump the Comcast rental fee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get rid of my monthly Comcast rental fee while getting a newer gateway that has generally more stable wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set-up and very efficient! Would recommend to others for purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    ModemCustomer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! Well pleased with modem! Well pleased with the Best Buy service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wi-Fi Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works great. Should have purchased years ago and saved rental charges from cable company.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modem For Internet and Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem was so very easy to install, the instructions were clear and I was able to complete installation within 15 mins.

    I would recommend this to a friend