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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $199.00

Customer reviews

Rating 4.6 out of 5 stars with 2470 reviews

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Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the SURFboard 24 x 8 DOCSIS 3.0 Cable Modem's ease of use, strong Wi-Fi performance, and generally straightforward setup process as significant advantages. Positive feedback also highlights the modem's speed and reliable performance, along with its compatibility with various devices. While some users noted the device's larger size, the majority of reviews express satisfaction with its capabilities. The modem's price point also receives favorable mentions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 2,470 reviews
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Great reliable Wi-Fi Router Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reliable Wi-Fi Router Cable Modem for use with Comcast! No problems after more than 6 months of use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great modem and wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Arris connected right up to my Comcast service and phone. Saved on rental fees from Comcast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well! Now I no longer have to rent the box from the cable company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and easy to setup, I really like it and better than the rental Xfinti

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So long comcast fees

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace the monthly rental fee from Comcast. Works great, easy to install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arris is good - Xfinity isn't

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was purchased to replace the rental from Comcast. NOTE: This modem does not have Wi-Fi. You will need a separate Wi-Fi router. Them modem works fine but activating it was sheer torture with Comcast. Making the wi-fi router work is not simple plug and play but tech support ( from Netgear ) got it done.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great for my office. Needed a better setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My own modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once it was connected (which was fairly easy) I have not had any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem and router!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with this modem. Very reliable. No problems at all with the operation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router is working great! Love that it has dual bands. Installation was a snap! Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture and product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one compatible with Xfinity box so I do not have to pay for a box from them so that is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great unit. Works right out of the box.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit. Easy to set up and works great with Comcast cable. Good technical specs. Telephone line very clear.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this in place of the xfinity one (i went through three and all bad) and it works great. way faster downloads.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid 2 in 1

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router and modem in one..space saver unit..works fine with Comcast.. Setup was easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instead of renting from comcast I now own my router saving me $ 12.00 a month. This product is exactly the same as the router that comcast uses except for the fact it is white. Set up is easy just follow directions. I plan on just keeping internet with comcast so for me it is the first step in eliminating a bill that is over two hundred a month, and this purchase was well worth it. Also there has been no problems what so ever

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT PRODUCT DITCH THE MODEM RENT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to set up. Excellent way to save on your cable bill.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works much better than our Belkin did. We haven’t had any issues with it and highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once we figured out how to hook everything up it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Outdid predessor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only nice to look at, for a change, installation went through without a hich.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 4 out of 5 stars

    Better than paying Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router is the same one that Comcast will provide but without the monthly service charge. It works well as a router and modem

    I would recommend this to a friend