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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $199.00

Customer reviews

Rating 4.6 out of 5 stars with 2470 reviews

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Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the SURFboard 24 x 8 DOCSIS 3.0 Cable Modem's ease of use, strong Wi-Fi performance, and generally straightforward setup process as significant advantages. Positive feedback also highlights the modem's speed and reliable performance, along with its compatibility with various devices. While some users noted the device's larger size, the majority of reviews express satisfaction with its capabilities. The modem's price point also receives favorable mentions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 2,470 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arris Surfboard is perfect for voice & internet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up & works great! Highly recommend for the price for voice & internet.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, fast and secure. Made a significant improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Our Aris

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace our rental from Comcast. Worked good.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    ARRIS SURFboard Voice Cable Modem w/AC1750 Dual-Ba

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has worked like a champion. Very reliable product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Comcast

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in substitution for the Comcast basic router and works better stronger

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Replace rental

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace rental one from television provider. Perfect choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Owning is better than renting from comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and save money every month by not renting from Comcast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great router and modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation was straightforward, works very well both as a router and modem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than the linkys I had. Hopefully it stays this way.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Modem router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best router modem around. Takes care of internet and landline as well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy to set up. Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was recommended to me as a Comcast user to be able to save my modem rental fee. It works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    works well enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a rental property. Hasn't had much use. Renter has been in condo for a week now and has no complaints. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy replacement for Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed an easy replacement for Comcast modem and this was it. just plug it in and follow the screen prompts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good beginning for a Xfinity System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the insistence of the Xfinity representative I went looking for a router/modem for my new home's internet/TV/phone system. I went to Best Buy and the representative took me directly to the Arris Surfboard and praised its operation. We installed it and it delivered as promised. The Infinity tech that set up my system also mentioned the quality and design of the unit.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Super fast router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded wifi, and phones and needed better router , recommended for xfinity.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    saving money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works just as good as the one that Xfinity was charging me $10 to use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Better than I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's much faster, and more efficient than the one I was renting from Comcast. Also I have no issues with distance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked so much better than my comcast modem. I would never use anything but this arris modem ever again!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product set up instructions were easy to understand set up and installation was quick and easy.

    I would recommend this to a friend