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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $199.00

Customer reviews

Rating 4.6 out of 5 stars with 2470 reviews

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Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the SURFboard 24 x 8 DOCSIS 3.0 Cable Modem's ease of use, strong Wi-Fi performance, and generally straightforward setup process as significant advantages. Positive feedback also highlights the modem's speed and reliable performance, along with its compatibility with various devices. While some users noted the device's larger size, the majority of reviews express satisfaction with its capabilities. The modem's price point also receives favorable mentions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 2,470 reviews
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    NICELY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT—WORKS GREAT WITH COMCAST—WOULD PURCHASE AGAIN IF NEEDED

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Router We’ve Had Yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does a superb job of making sure we have great internet speed for all of our devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaper buying this then leasing one from comcast and well worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arris

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and great connection for multi-level use.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not sure if I was buying the right router, but it was perfect! Staff helped me a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Save money.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got rid of the Comcast Router and the monthly fee.This router works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed more range in our 1700 sq. ft. home than Netgear unit we’ve had and this router has the range we need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendliness of Staff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My service was outstanding - everyone was eager to help and even went out of their way to help

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Easy to set up. WiFi has good range.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. WiFi has good range. No problems after 2 months of use. A bit pricey, but good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly and exactly what I needed. It is a great product. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good telephony modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable modem with telephone option. Have not had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Happy with the performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been pleased with the performance so far. Appreciate the speed increase over cable company modem.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    it was the right thing to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reliable wifi. i'm happy. now i can see around corners

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect all in 1

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect all in 1 modem/router/voice. Fast speeds for uploading and downloading

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Modem is really great, and worked well withmy xfinity service, fantastic, however, I had to return it because I use umlimited xfinity internet at home, and if am not renting their modem then the unlimted would could me $30 as apposed to 25 (rental & unlimited) I woukld recomemnd it however, you need to consult your internet service provider

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works perfectly, easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up is easy if you follow the directions to the letter and not improvise. Would buy again if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arris router was easy to set up and provided easy to follow instructions for installation.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Great product. If you want a reliabe product, buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great combo for Comcast customers. A much better product than the standard piece they advise you to get.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine with Comcast internet, wi fi and phone service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good reliable product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product for anybody who has Comcast . It’s attractive and easy to assemble and use.

    I would recommend this to a friend