Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $159.99
Clearance
The comparable value price is $199.00

Customer reviews

Rating 4.6 out of 5 stars with 2470 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the SURFboard 24 x 8 DOCSIS 3.0 Cable Modem's ease of use, strong Wi-Fi performance, and generally straightforward setup process as significant advantages. Positive feedback also highlights the modem's speed and reliable performance, along with its compatibility with various devices. While some users noted the device's larger size, the majority of reviews express satisfaction with its capabilities. The modem's price point also receives favorable mentions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 2,470 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great router!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice router,very fast,great for streaming! I return Comcast their old one! I was tired of renting it!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Satisfied

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up works great streaming 4 tvs. And multiple laptops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working great and it's cheaper to own it than to pay a monthly fee!!

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works with the triple play at Comcast which was most important and received good reviews.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good speed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works well with Xfinity and has good speed and connects easily to other devices

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this router so I don't have to pay additional fees for cable TV. The router works great!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great router

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little expensive but worth every dollar. Extremely fast. I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arris Surfboard great router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purshcased Arris Surfboard svg2482ac set ups was easy and worked great with Comcast cable.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Cable installer said perfect modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even the cable installer said this is the best one that we could have bought. Not issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would really recommend this. Works well with Xfinity

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great working Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was easy to install and to setup. Had all the features needed. Great device!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    first use of router

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first wireless router i have purchased , easy to hook up, running fine with no glitches

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's doing wonderful for us. My kids love it. So much speed and capacity! Exactly what we need!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well and it’s been 2 years since purchasing

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good modem and coverage for our home, speed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem covers our 2300 sq ft home adequately and the speed is good enough for watching movies, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WiFi router was easy to setup. It has been working really well. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 3 out of 5 stars

    USB port doesn't work

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this router because it had usb ports for powering a doggy cam I have, but they stopped working after a day. I exchanged it without question and the new one did the same thing. Worked for a day and then went dead. It provides good wifi and is compatible with my high speed internet, but I cannot recommend it because of the faulty usb ports.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best router for your money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast surfing the web and worth the money. Great WiFi coverage in all areas of the house.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    I like it.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem is working fine and I will be saving money in the long run turn my cable company

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Amazing product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom so she could return the modem to Comcast. It was alittle pricey but works great.

    I would recommend this to a friend