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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $199.00

Customer reviews

Rating 4.6 out of 5 stars with 2470 reviews

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Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the SURFboard 24 x 8 DOCSIS 3.0 Cable Modem's ease of use, strong Wi-Fi performance, and generally straightforward setup process as significant advantages. Positive feedback also highlights the modem's speed and reliable performance, along with its compatibility with various devices. While some users noted the device's larger size, the majority of reviews express satisfaction with its capabilities. The modem's price point also receives favorable mentions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 2,470 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great alternative to the cable box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for about a year or so now and it's been great. Made its money back already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was easy to set up and use if have an active Xfinity account. Wi-fi performance from the router was pretty good in my 2 story 3000 sq. ft. home. I purchased this particular model at the recommendation of the Best Buy salesperson. This Arris model is similar to the router model that can be rented from Xfinity.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cable carrier uses the same one but on black saves $10 a month now I have faster internet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arris Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and work well with Comcast cable system. Excellent price and delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent signals thru out the house. No interruptions of signals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has been great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had one from cable TV paying monthly. This should pay for itself in what we save a month

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works as expected and was easy to set up myself. No more rental fees from Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great , no problems, great speed, fits behind cabinet.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good router the best option when you have xfinity as an internet provider

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arris router

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Great quality, excellent value compared to other units

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend the ARRIS surf board SVG2482AC to anyone who needs a great buy for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router has a great signal and is the same one Comcast uses.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product does whats needed without lots of instructions to set it up

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Fast easy setup and easy to bridge to use my own WiFi router

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great replacement for my comcast gateway

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up was easy and it was a perfect match for mu comcast gateway

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better option than paying Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, works just like the one you pay monthly fees for and has ability for phone use as well.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    This product works great!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arris Surfboard works great! It beats renting a box from the cable company!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why pay rent when you can have it for free after 20 months? Great and reliable itrm.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Router/modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save the $10 per month to Comcast and can handle any speed your plan allows. So far no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product worked right out of the box with only one phone call to Comcast to register the product

    I would recommend this to a friend