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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $199.00

Customer reviews

Rating 4.6 out of 5 stars with 2470 reviews

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Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the SURFboard 24 x 8 DOCSIS 3.0 Cable Modem's ease of use, strong Wi-Fi performance, and generally straightforward setup process as significant advantages. Positive feedback also highlights the modem's speed and reliable performance, along with its compatibility with various devices. While some users noted the device's larger size, the majority of reviews express satisfaction with its capabilities. The modem's price point also receives favorable mentions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 2,470 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is the best! It was easy to connect & was up and running in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good WiFi modem router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this before. Works well with Comcast. Easy to configure.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Great wireless modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five stars works great for me and my family. All children have iPads and games

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 4 out of 5 stars

    Modem purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem is very good it work right out of the box

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router was easy to set up and the instructions were easy to follow.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Modem/Router for X-finity Customers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the dickens of a time getting this modem/router to communicate with my internet/computer. I spent hours on the phone, first with Comcast, then with an Arris technician. Once it made the connection, it worked fine, as it should, because it's just like the x-finity one I replaced it with. If it hadn't been for the trouble connecting, I'd give it 5 stars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product nice design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product nice design the white color definitely shows how the lights shine through it looks great at night then also is easy to tell when it’s working in all of the lights are available in order to get the best connection and I would recommend this product to anybody who has cable especially for the first time and you have to get a modem that you know he’s going to work sometimes in my go out in the wind blows but it still is pretty good

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Excellent router

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Router.. it works every good with xfinity.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with the number of people I have in my household.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatly improved the speed of all my internet computers, iPads, iPods, etc

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Another new cable modem

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to upgrade my modem for high speed. This did the trick

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    router review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great router, everything that was said about this router was correct and I had little difficulty attaching the wires and programming this device.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    A Great Gateway

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gateway is easy to set up plus greatly increased. The reliability of my internet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works great and was easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was the only router that I was able to setup the first time and not have any issues

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    works faster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family has said that it seems to run the internet faster. so they are happy with it!! :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good coverage, easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use. Have had for a few months now and no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked great until the lightening.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Board could not withstand a lightening strike to my neighbor's tree. I also lost my Comcast TV box, but since I was leasing the cable box from Comcast, I got that replaced for free. I'm renting Comcast's Router for now. Before the lightening the router worked good, but the whole Comcast internet was not as good as Verizon's.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save money with this instead of renting one. Works great and fast with Comcast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy to set up. Works as expected. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great router/ modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works really well, easy to connect, still need to notify internet provider though

    I would recommend this to a friend