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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $199.00

Customer reviews

Rating 4.6 out of 5 stars with 2470 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the SURFboard 24 x 8 DOCSIS 3.0 Cable Modem's ease of use, strong Wi-Fi performance, and generally straightforward setup process as significant advantages. Positive feedback also highlights the modem's speed and reliable performance, along with its compatibility with various devices. While some users noted the device's larger size, the majority of reviews express satisfaction with its capabilities. The modem's price point also receives favorable mentions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 2,470 reviews
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    So Far So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no issues to note currently, everything is working as it should!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great router

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i rather buy this one then the one Xfinity is selling

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up to my Xfinity Fine. No problems works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price and price matching if you ask. Always research before buying.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Great range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My house is 1800 sq ft and it reaches every room easily. Great product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    powerful modem and router- but poor directions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE bought this to replace our former cable modem. The challenge in set up related to the fact that we did NOT want it to also be our wifi. We have eero for that. Getting the correct setup done that still allowed the eero to function took separate calls to tech support AND follow up emails. That being said, once we got it properly configured to do what we wanted, it has been a champ.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is in sync with Comcast's modem, which was great. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great modem router phone combo. easy installation. works great and no more $11.00 extra cable bill.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great speed never have WiFi issues again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product has gd speed and never any issues

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    this was the best coice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best chooce to replace last years model since int cable company made it obsolete

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Works very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was a big step up from my 19 year old modem and brings much needed speed.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless router WiFi works great threw out the house perfect for our needs

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router for families with multiple devices!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wifi runs much better !!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem and I have had no problems and was easy to setup and install.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great little router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem with some good speed, no problems going on one full month

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Comcast update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arris modem does the job, I no longer have to pay a rental fee and setting up was a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy set up for internet and phone. Great reception too

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router, fast internet speeds to watch videos online.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Saves money buying a modem rather than renting it.

    I would recommend this to a friend