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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $199.00

Customer reviews

Rating 4.6 out of 5 stars with 2470 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the SURFboard 24 x 8 DOCSIS 3.0 Cable Modem's ease of use, strong Wi-Fi performance, and generally straightforward setup process as significant advantages. Positive feedback also highlights the modem's speed and reliable performance, along with its compatibility with various devices. While some users noted the device's larger size, the majority of reviews express satisfaction with its capabilities. The modem's price point also receives favorable mentions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 2,470 reviews
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    good gateway

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good unit. easy setup. save money from Xfinity,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best buy EVER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the Best Buy ever! Everyone should have one of these. Easy to install also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The signal on this product is much stronger than my other one. I recommend this item

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this cable modem and WiFi router with Xfinity for a month. It was easy to set up; keep in mind that having a smart phone or tablet makes it much easier. The WiFi unobstructed range is only about 200 feet; walls reduce the range to about 50 feet for me.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great, getting top speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem wifi router is working great with comcast, getting 150 mbps

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Seems like a good buy so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. I would recommend this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Cheapest option for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to get all the connections to work able to put personal identification and passwords

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modern router combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any issues with it so far. Simple setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did this on my own but had one snag but works great~

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dump your cable company's wi-fi router for this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tired of cable companies using your home as a wi-fi hotspot for everyone in range with their router, get the Arris; which in greek means 'best'. You'll notice smoother streaming of videos and podcasts. You'll also have better streaming of Amazon Prime which is slowed down by one provider's router that goes by the name of 'the cable company that can't be named.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works just as well as cable company routers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent works perfectly haven't had any issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Modem works as expected

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues. Easy connect. Nice clean look. Web interface user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to reduce my Comcast Xfinity bill. Fed up with their increased rental charge for modem. This was one of the models recommended by Xfinity for my address. Easy enough to set up. Works perfectly. It will take a while to recover cost, but good to know I won’t have more increased rental charges. Not sure how the white will last, but no other colour options.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    cable and internet booster

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save money off cable bill and my internet goes much faster speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup and would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this up and running for a few weeks now - no issues. Connection was easy with my ISP, Xfinity. Would recommend again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product super easy to install and I was Able to give Comcast there's back

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked on Xfinity as promised. No issues noted in the 3 weeks it has been in use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great combo modem and router for xfinity cable service. Fast and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for Xfinity home users and not to rent theirs. Saves you money.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Not many choices for a Gateway with phone jacks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this model because I needed the telephone jacks. It's big, tall & white, really stands out, not in a good way. It works and serves it's purpose and is one of a very few available!

    I would recommend this to a friend