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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $199.00

Customer reviews

Rating 4.6 out of 5 stars with 2470 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the SURFboard 24 x 8 DOCSIS 3.0 Cable Modem's ease of use, strong Wi-Fi performance, and generally straightforward setup process as significant advantages. Positive feedback also highlights the modem's speed and reliable performance, along with its compatibility with various devices. While some users noted the device's larger size, the majority of reviews express satisfaction with its capabilities. The modem's price point also receives favorable mentions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,470 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this router. The best we have ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem Easy to install. Saves money that I do not have to pay Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, works very well mush better than what Comcast supplies

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 4 out of 5 stars

    Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is suppose to do. works great save some money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Wi-Fi Router

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Range when impacted by walls appears to be limited. It needed a range extender at distances greater than 10 feet when the signal had to go thru more than one wall.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is much better than what Comcast can offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dependable router very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just enough with Xfinity and there is not anything to for complain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router for my 3 story home. Strong signal throughout home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Modem works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product, but rather expensive. It was the only option that I could find for VOI capability with Xfinity. Slight delay between phone rings, but works well. No complaints with Internet function. I run a network printer through it, which seems to have some issues with not clearing the queue, but I have not taken the time to see if it is a modem, Win 10, or Xfinity issue. Overall would recommend for function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    arris router

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i saved on my comcast bill for nearly almost 2 years but then it seemd to not be totally compatible with comcast newest updates, so i went back to a comcast router. not sure i would recommend your own router just stick with your own provider

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and save on rental equipment from Xfinity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem speed is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem saved me $10 a month & will pay for itself in a couple of years,

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speed and the WiFi it work great and I repthis product

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    wi-fi router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a very great item. my son recommend this item

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product.. I would highly recommend this to my friends and family

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and customer service for someone who is technically challenged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy consultant pointed me in the right direct

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always hated having to pay the monthly lease to the cable company for my modem but was never sure the best way to go. Have a Wi-Fi issue going on also. The original agent I was talking to was not as knowledgeable on the modems and Wi-Fi but quickly got someone who was to help us. Got me into an excellent modem and a router to give me exactly what I wanted for my home.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent product easy to install and I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend this product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got help picking this item thanks to Best Buy’s customer service. I spoke to someone and let them know what I needed and they recommended this product. It was a really good price compared to Amazon and other online shops. It was shipped fast and works perfectly.

    I would recommend this to a friend