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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $199.00

Customer reviews

Rating 4.6 out of 5 stars with 2470 reviews

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Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the SURFboard 24 x 8 DOCSIS 3.0 Cable Modem's ease of use, strong Wi-Fi performance, and generally straightforward setup process as significant advantages. Positive feedback also highlights the modem's speed and reliable performance, along with its compatibility with various devices. While some users noted the device's larger size, the majority of reviews express satisfaction with its capabilities. The modem's price point also receives favorable mentions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,470 reviews
  • Rated 5 out of 5 stars

    Works great with Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product that works with Comcast Service. Recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Great Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great router that reaches every corner of our house!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Faster than the modem I had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster than the modem I had.......................

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fits what we need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy hookup and put into use. Has worked well.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Blazing fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router connected seamlessly to Comcast for internet, wifi and Phone.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Works with comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go unit for comcast dont know about other service providers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can’t make out if it is better than the one I had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this about five weeks ago. I don’t know how to tell if it is stronger and better than the one I had before. I wish I had bought a black one and not white. Seems to be working OK as my computer and television apps are also working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem and easy to install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was tired of paying $14/month to Comcast and although this was a little pricey it had everything I needed and it will pay for itself in a little over a year. If you don't have a landline you won't need this one but I recommend ARRIS. Check your requirements first then find the best option for your needs.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Comcast user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fine with comcast after you call to get it set up.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Sierra Hotel-U military types KNOW what this means

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time to UP the game, this unit does the job superbly---

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Great modem for internet and phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had it for 3 months now... and definitely excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 4 out of 5 stars

    Good if you on contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With recent rental fee increase and signing new 2 year contract this is the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with its performance, would recommend this product to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 4 out of 5 stars

    Off the rental.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This helped me to get off the rent from Comcast wagon.....it's perfect for my family.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top Notch product which did everything easily to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ARRIS model is stable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good modem. I just replaced Netgear modem which lasted only 10 months! ARRIS modem is much more stable. But activated was a challenge and I have to call Camacas for professional help. My very first modem was ARRIS and very reliable. I hope this new one will be reliable as well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good speed and works very well not hard to add to computer and set up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't want to be stick with xfinity router ,i bought that from bestbuy ,work perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy setup. more sensible then renting, seems to be working well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have Comcast Cable and unit was very easy to install.

    I would recommend this to a friend