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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $199.00

Customer reviews

Rating 4.6 out of 5 stars with 2470 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the SURFboard 24 x 8 DOCSIS 3.0 Cable Modem's ease of use, strong Wi-Fi performance, and generally straightforward setup process as significant advantages. Positive feedback also highlights the modem's speed and reliable performance, along with its compatibility with various devices. While some users noted the device's larger size, the majority of reviews express satisfaction with its capabilities. The modem's price point also receives favorable mentions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,470 reviews
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Great modem for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    newbutgood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Noticeable improvement over router/modem/voice leased from cable company. With the optional accompanying Geek squad coverage this is an improvement over tech support response " bring it in and get another one". Mind your "p's and q's" setting this up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was easy to install and set up. Very happy with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This WiFi router was easy to install and has worked well. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up right away and does not give me any issues!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Inexpensive alternative to the rental unit from Xfinity

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, almost plum n play. My devices found and connect seamlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome Item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best modem/router I've ever owned! I highly recommend this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doing the Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to stop paying Comcast for renting an old modem and bought my own. I have a landline so my choice was very limited. I had heard that this modem was hard to set up so I held off getting it but, it was easy to set up, follow the set up instructions and Comcast recognized it finished the set up for me. Stronger signal then my older model.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well . Better than the one Comcast rents to there customer.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great Modem combo for Xfinity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great with xfinity cable service. Setup was a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    No need to rent one now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exact model that Comcast uses. Setup in minutes...

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace the rented one from xfinity. Works great!!

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Glad I selected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had for a few weeks, but is working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Flawlessly

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I switched from FIOS to Xfinity I wanted to purchase the router instead of paying a monthly rental fee to Comcast. This was expensive but based on the monthly rental cost it will pay for itself in less than two years. This unit works perfectly for my Xfinity provided internet service and VOIP telephone service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Save on your Comcast bill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, easy to set up. Returned my comcast router/modem!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Does what it’s supposed to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This helped increase my overall speed while online.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with super fast internet connection!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had for over a year and it works great for me !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made sense to buy this to replace modem rented from Comcast.

    I would recommend this to a friend