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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $199.00

Customer reviews

Rating 4.6 out of 5 stars with 2470 reviews

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Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the SURFboard 24 x 8 DOCSIS 3.0 Cable Modem's ease of use, strong Wi-Fi performance, and generally straightforward setup process as significant advantages. Positive feedback also highlights the modem's speed and reliable performance, along with its compatibility with various devices. While some users noted the device's larger size, the majority of reviews express satisfaction with its capabilities. The modem's price point also receives favorable mentions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 2,470 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great wi-fi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good and very simple and ease to use at home

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    better than comcasr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was to replace the comcast router and it works better

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Bought for my dad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, my dad is enjoying the benefits of it!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Product hasworked great once it was installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves me $10 a month not using Comcast great product

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good connectivity and speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pleased with the connectivity and speed of this router.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 4 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to get my roku to attach to it . All my phones and computers did.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    All in one Modem/Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. No issues. Bought on sale. Good buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    East set up, good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up with my ISP. Works like a charm

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent product and easy to use. I'm very satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great to save money on monthly rental fee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it seems fine so far, but if you don't give your provider the right information of mac address and other things. the signal will drop out and cause problems. that is the only trouble i am having so far but i hope we fixed it with the cable company today.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional Performance but ease of use even better

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, gets me the speed I need through my internet

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 4 out of 5 stars

    Good WIFI for a one story house!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely stronger WIFI than my previous Xfinity rental.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned my wifi router to Comcast because I was charging $10 every month as a rent. I went to Bestbuy and one of the sales agent recommended me this device. So far I have no issues with it. I gave 4 starts because it is little pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent router!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're delighted with this router - very fast speeds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Much better than Comcast rental

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong signal throughout house. Had to reboot maybe twice in three weeks.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome Dual band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work perfectly, fast internet..with two psp4 and cell.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor Interface, Hard to Setup.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to my Netgear C7100V router/modem, the SurfBoard modems network interface is poor. The setup of the SurfBoard modem was a PITA and took over 2 days working with Comcast techs. The information from the SurfBoards interface is very basic and does not always identify the name of the device connected.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs great. If you want the best the cost is worth it.

    I would recommend this to a friend