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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $199.00

Customer reviews

Rating 4.6 out of 5 stars with 2470 reviews

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Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the SURFboard 24 x 8 DOCSIS 3.0 Cable Modem's ease of use, strong Wi-Fi performance, and generally straightforward setup process as significant advantages. Positive feedback also highlights the modem's speed and reliable performance, along with its compatibility with various devices. While some users noted the device's larger size, the majority of reviews express satisfaction with its capabilities. The modem's price point also receives favorable mentions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,470 reviews
  • Rated 4 out of 5 stars

    no more xfinity rental

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when i went to xfinity to make the switch they said all i need to do is use my phone. My phone was not compatible so it was a nightmare . But once i got it set up it worked great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice replacement of Xfinity hardware

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router/modem has been a good replacement for an older Xfinity combo but the signal isn’t as strong throughout my home. I installed an extender for a wider range signal due to a somewhat weaker signal for my teenager’s online needs.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product month ago. So far works good. No issues to report.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works great with my Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup! Would recommend if you have Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arris surf board

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , easy to install, but a little expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works great and was easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Better than the rented one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a lot better than the one we were renting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Xfinity Triple Play Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works really well with my Xfinity service!

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Good product for required svc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it.I like it. I like it. A little too bulky though

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Only modem that works with xfinity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good easy to install and came packaged very well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real easy to setup and works great the WiFi is fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product support from ARRIS.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome modem. Returned my rental ones from Xfinity and it's just a perfect replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All around AMAZING

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very simple. and Comcast was able to add it to my account relatively easy. I had questions about password protecting my WiFi so I called ARRIS customer service and they were A+! The man I talked to was very knowledgeable, very friendly and very patient.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have xfinity and this works great with their service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Up and running in no time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Got internet, voice & TV connected fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice Router.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have comcast for my internet and this was recommended by one of the Comcast employees . It was pretty easy to set up, though we did have to call comcast and go through a little rig-a-maroll. But one we got it set up there have been no issues at all. Great wifi coverage around my largo 3story house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up is extremely easy to do! It Works great !

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does about everything you could ask of it.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 4 out of 5 stars

    Easy to setup and working great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to get this and not be paying monthly to xfinity . so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Comcast. Very fast better then there's

    I would recommend this to a friend