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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $199.00

Customer reviews

Rating 4.6 out of 5 stars with 2470 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the SURFboard 24 x 8 DOCSIS 3.0 Cable Modem's ease of use, strong Wi-Fi performance, and generally straightforward setup process as significant advantages. Positive feedback also highlights the modem's speed and reliable performance, along with its compatibility with various devices. While some users noted the device's larger size, the majority of reviews express satisfaction with its capabilities. The modem's price point also receives favorable mentions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 2,470 reviews
  • Rated 4 out of 5 stars

    No more monthly charges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works so much better than my old Xfinity modem that I paid for every month. The only reason it does not get 5 stars is because I can no longer use the Xfi app to control the kids usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although more costly than some others from online sales, this one does not cut you short with minimal coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT REPLAECEMENT ! This is my second Arris , the first one was stepped on too many times. It pays for itself for my Xfinity !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router/Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sale. The guy from Comcast said that it was overkill for What I needed. I kept it anyway. Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought my own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had nothing but a good experience with my Arris. It accomplished all of what I needed in phone, Wi-Fi and coverage. This is an awesome piece of equipment and worth the cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    modem/router

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wanted to buy my own modem with dual band router because, why pay the cable company $ 14 a month when in a year it basically pays for itself !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This router/modem works wonderfully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router/modem is great. It may cost a lot but now I don't have to pay rent to the cable company and if I switch companies it is mine and I don't have to get a new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason it doesn't seem to be as powerful as the modem I was renting from Comcast because the wifi would keep dropping. I ended up connecting my smart tv to the Ethernet which works a little better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like you very much much better than having to rent a modem from the cable company save on monthly charges and you own it everything was easy to put together and install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arris SVG2482AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install & link up with Comcast/Xfinity. Still trying to determine best location for WiFi signal to remote satellite box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why rent when you can own?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! If you are going to keep your Xfinity for more than two years, why rent it when you can own it? There are always buyers if you switch to another service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a lot longer to set this up than stated (altogether about 30 minutes). Otherwise it was an easy setup and great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great cable modem. So glad we purchased one rather than renting one from Comcast. The folks at Comcast were great to assist me in getting it operational.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended by rep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with the modem. For some reason, idk why my 5g wifi processor quit showing as available connection just after cable guy did last activation process and left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well priced performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the router that the cable company provides. The wireless range this thing provides is excellent. I use this item in a 3b/2br house with several devices without issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. This is a replacement of an ARRIS that was only 3 years old...with that I hope this one lasts longer. Not many modems that allow for phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work great with Comcast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well with Comcast. The only thing is that it doesn't allow me to use the WIFI IDs out of the box, so I have to create new ones.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pretty good unit. Faster speed. Great unit no internet charge .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stop renting!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace our Comcast box that only came with 2 Ethernet ports. Now saving on the rental and have extra ports!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wifi coverage without needing additional rou

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched internet providers and decided to provide my own modem rather than renting from the cable company, this fits the bill and provides great wifi coverage throughout my home.

    I would recommend this to a friend