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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $199.00

Customer reviews

Rating 4.6 out of 5 stars with 2470 reviews

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Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers recognize the SURFboard 24 x 8 DOCSIS 3.0 Cable Modem's ease of use, strong Wi-Fi performance, and generally straightforward setup process as significant advantages. Positive feedback also highlights the modem's speed and reliable performance, along with its compatibility with various devices. While some users noted the device's larger size, the majority of reviews express satisfaction with its capabilities. The modem's price point also receives favorable mentions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,470 reviews
  • Rated 5 out of 5 stars

    Cable TV Modem/Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Indicators of functioning are large and well lit, so that the user knows immediately if corrective action, such as unplugging and restarting, is needed..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product over all.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave four stars because the management page loading is little slow in response. Works with back up battery (Arris ARCT00830 10/12 Hour Battery for Arris Touchstone TG8)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Cable Item Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect modem for you if you are renting a Comcast/Xfinity modem. Works even if you have telephone lines. Save yourself the monthly rental fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This system has solved our problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We no longer have weak wifi throughout our house. We don't have a problem with more than one wifi device being used at the same time. Thank you!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy start up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking to save money on monthly cable bill. This device works for Xfinity and now no rental fees for router. Easy to set up and great range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save on your cable bill!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to purchase a modem for 2 reasons. Together a better quality modem and save 15 dollars per month on cable bill. This accomplished both!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement for Comcast modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as a modem, I have the wireless shut off as I'm using a long range wifi router. Saves the $10 a month lease fee from Comcast, and you own it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris Surfboard Dual Band Wifi Router-Cable Mode

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great addition to tech arsenal. I own a hometown story home and this Router/Modem provides me with excellent coverage throughout.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good 4 replacement Router/cable modem replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works really well, except not for apple phones or other apple products. One phone is apple apple will not stay connected even though registered with Xfinity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good story tearjerker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A dogs purpose is a very touching story, everyone should see this story instead of rioting and disconnect with those society this story gives a meaning to life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having my own router. It saves me money. There is no lost in quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rauder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far work perfectly for my house no problem i recommended to save money Instead of paying for rental fees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great upgrade from my previous router/modem it can accommodate the devices in the house with a family of 4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small tower

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the modem/router. It works well and it takes less space than the two separate boxes I used to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles many connected wifi devices without problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ARRIS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one we purchased had a used ID code. After a return for a new one we were in good shape. Works really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is best, fast, far reaching wifi strong signal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is fast, easy to install and setup, wifi strong signal reaches all area of home and outside, voice call quality is superior. Worth buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This works great with Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to avoid renting one when I was adding telephone to my cable and internet from Comcast. The installer said this was a great one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheaper to Own

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arris doesn't skip a beat with my internet services. This was a great investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router forXfinity internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy. It saved me from having to rent one monthly from Xfinity. Couldn't find this model locally. Was reco.mended from a rep.

    I would recommend this to a friend