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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $199.00

Customer reviews

Rating 4.6 out of 5 stars with 2470 reviews

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Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers recognize the SURFboard 24 x 8 DOCSIS 3.0 Cable Modem's ease of use, strong Wi-Fi performance, and generally straightforward setup process as significant advantages. Positive feedback also highlights the modem's speed and reliable performance, along with its compatibility with various devices. While some users noted the device's larger size, the majority of reviews express satisfaction with its capabilities. The modem's price point also receives favorable mentions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,470 reviews
  • Rated 5 out of 5 stars

    Land line phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I bought it so I would have land line phone service and it works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stop Renting Cable Companies Equipment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Far, So Good.....I contacted tech support to switch from the cable rental to this one.....Tech Support was Excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced router from Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comcast router did not always give good signal throughout house. This Arris does. And it will save me money vs renting from Comcast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is just what the doctor ordered. It saves me money and works very well. I will be recommending this router to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Modem, no issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, no issues. It is docsys 3.0, not 3.1, but that matters only if you subscribed to more than 1 Gb/sec bandwidth.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good modem that is Comcast approved.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only weak part of this modem router is that I occasionally like to reboot it and it takes quite a long time to reboot but other than that it works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris Router

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router certified by Comcast for wifi and phone line. Easy to setup and provides good wifi coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it with Xfinity and works perfectly getting 10% more than the actual internet’s bandwidth promised. Phone jack works good too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris SurfBoard Router-Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Cable Modem-Router has been great , and I have had great reception with it also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real Routing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed to replace the unit I was renting from the cable company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New but good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this combo last month and it was pricey, but does what it is supposed to do. No complaints as of yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to be a good modem/router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well most of the time, when it doesn't work well i suspect that is is because of comcast and not the actually device. Its also pretty expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All purpose modem

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade our modem for cable/internet. Decided to purchase my own instead of 'renting' from Xfinity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    rotor/modem works as supposed to!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would have been nice if it came with the backup battery instead of having to purchase one separately. Does what it is supposed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works greeat

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and saves you money in the long run, no more monthly xfinity modem rental fees!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yaris modem works great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our yaris modem has worked very good for us & now we dont pay rent to our cable proider any more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slow but I finally did it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say this should have done sooner Comcast keeping that box no good reason just by your own

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful router

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arris router works like a champ once it is set up. We have a great antenna and get 51 channels just from the antenna.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    xfinity modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's working so far. Xfinity technician installed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works with comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the few modems with phone jacks if you have phone service with internet.

    I would recommend this to a friend