Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $159.99
Clearance
The comparable value price is $199.00

Customer reviews

Rating 4.6 out of 5 stars with 2470 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the SURFboard 24 x 8 DOCSIS 3.0 Cable Modem's ease of use, strong Wi-Fi performance, and generally straightforward setup process as significant advantages. Positive feedback also highlights the modem's speed and reliable performance, along with its compatibility with various devices. While some users noted the device's larger size, the majority of reviews express satisfaction with its capabilities. The modem's price point also receives favorable mentions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,470 reviews
  • Rated 5 out of 5 stars

    Technology

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had a problem with my internet connection since I bought this modem. Excellent quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit works for Comcast phone, modem and Wifi with no problem. Comcast unit will cost you a hundred and twenty minimum a year to rent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cable and phone hook-up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comcast came and hooked up my landline and TV. It worked right away and looks nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Frustrating to install!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it works now, I spent hours and hours with customer service to get everything hooked up.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    ARRIS Surfboard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good quality so far. I eventually hardwired it to my laptop to avoid pauses during Zoom related call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good wifi reception it was what I need it to use all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    birfguy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems plenty strong enough for what we do at a not so far distance, we are not using it for gaming

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does does what it's supposed to do.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a router that would work with my current cable set up. It took help from the cable company to hook everything up, but the router works like it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, installed this modem a few weeks ago when our old modem stopped working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ARRIS - SURFboard Wireless AC-1750 Dual-Band Wi-Fi

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally! Got away from Comcast rental billing! ARRIS - SURFboard Wireless AC-1750 Dual-Band Wi-Fi Router with DOCSIS 3.0 Cable Modem. Great!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only been using it for three weeks, but I haven't had to reset it yet. So far so good, fax and all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine but it doesn't increase my speed.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need it for my home phone and fax line, happy to have given the cable company their equipment back. So far works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was tired of renting a modem from my isp provider. This one is great and hasn’t had one issue. Easy set up and hasn’t dropped once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the modem for a few weeks and everything seems to be working perfectly. It works with my ADT system and my comcast system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Instead of renting a modem monthly

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this model after moving instead of renting a unit from Xfinity. Been happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good replacement for cord cutters

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit difficult to install (replaced an Xfinity modem) but it is working as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like it should

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a combo router/modem for my new Comcast service for voice/phone/internet. However it doesn't support Comcast security systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For Xfinity router replacement

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this router for almost 4 months now, no disconnection issue and wifi connection speed is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had everything

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had everything I needed to replace my xfinity modem to include the telephone line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and better coverage than older router. Can use multiple devices without data rate slowing

    I would recommend this to a friend