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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $199.00

Customer reviews

Rating 4.6 out of 5 stars with 2470 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the SURFboard 24 x 8 DOCSIS 3.0 Cable Modem's ease of use, strong Wi-Fi performance, and generally straightforward setup process as significant advantages. Positive feedback also highlights the modem's speed and reliable performance, along with its compatibility with various devices. While some users noted the device's larger size, the majority of reviews express satisfaction with its capabilities. The modem's price point also receives favorable mentions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,470 reviews
  • Rated 5 out of 5 stars

    Solid performer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem/router has worked perfectly after switching to Xfinity for my phone, internet and TV.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Might be good but it didn't work for us

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem with the hopes of making an easy transition from the rental to the new one. Unfortunately, that wasn't the case. I spent many many hours with customer service reps trying to figure out why our devices wouldn't connect. It finally came to the point where I was told that it was the actual modem that was defective. I was able to return it hassle free and purchased another one that works!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works with Comcast telephone service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently, I know of no 3.1 DOCSIS modems that have Comcast telephone capability. Making this 3.0 DOCSIS modem a good choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its 100% better than what Comcast gives you. The speed is very fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs: Dual Band 2.4 & 5 GHZ Plus 2 Telephone Jacks ! Multiple Wireless devices all stream perfectly...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for money. Delivery to home facilitate the buying process very smooth. Good quality too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good device

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well. I’ve had trouble with other modem but this works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    own instead of paying rental fee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally bit the bullet and purchased my own modem instead of paying a rental fee every month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad I purchased this router vs renting monthly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment. I've already saved money every month by purchasing this router and it works amazingly well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quiet as could be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice dw but like most energy efficient has a strange chemical smell. Top (3rd) tier is handy, but leaves lids wet and has some residue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem and router works perfectly with Comcast Xfinity internet and voice services. Purchased to avoid monthly rental fees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for cable internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install with Comcast at my previous address looking forward to seeing how it works with Spectrum.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good router has done very well for me would have given five stars but it was a little difficult to set up at first so gave it a four star

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    working well ..lots of ports even phone ports

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This should handle everything I will ever need! its both a modem and a wireless router! It was not cheap but it was worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well and helps me avoid xfinity leasing fees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dual band router modem combo that helps me avoid paying $11 a month to my internet company for rental fees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fast router

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and compact router with many features also fast transmission rates definitely a winner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option for Comcast/Infinity alternative

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly a plug and play replacement for the monthly leased version provided by Comcast/Infinity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works just fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was a bit of a pain, but think that it was all on Comcast’s end. Sometime the signal on other floors is poor. But works just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good modem/router combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great alternative to the rental panorama modem offered by Cox Communications.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Necessary for phone line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of only 2 options for a modem that supports a phone line. Not a bad product just a lack of selection and a bit pricey.

    I would recommend this to a friend