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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $199.00

Customer reviews

Rating 4.6 out of 5 stars with 2470 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the SURFboard 24 x 8 DOCSIS 3.0 Cable Modem's ease of use, strong Wi-Fi performance, and generally straightforward setup process as significant advantages. Positive feedback also highlights the modem's speed and reliable performance, along with its compatibility with various devices. While some users noted the device's larger size, the majority of reviews express satisfaction with its capabilities. The modem's price point also receives favorable mentions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 2,470 reviews
  • Rated 5 out of 5 stars

    Great and Helpful product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster interment and now I also have the phone service with Comcast without pay rent for the cheap modem they offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We returned the item because the salesman told us it would work with Optimum. That wasn’t true.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Decision!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I decided to purchase my own router instead of renting one from Xfinity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more renting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem is the exact one the cable company rents out. Why pay rental fees when you can own. Little expensive but I like owning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best modem out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with this purchase i save money on my comcast bill and my wireless signal boosted 10 fold!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats the monthly fee

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option saved a lot on my lease. Consistent speed and connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XFINITY Arris Modem and Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Arris modem and router work's great, much better than my last Arris. It has more upgrades than the previous version.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great modem/router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice not having to have a separate modem and router! The only reason I didn't give it 5 stars is that it didn't come with a backup battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Modem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Modem with no problems after 6 months. Not the fastest out there but steady as a rock.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Save some $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did install and everything is working fine. Glad to get rid of Comcast/Xfinity boxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better reception

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was easy to install. The reception is much better than the modem we were renting from Comcast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lived up to what I expected from the modem/router.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's basically the same modem/router that Comcast Infinity uses, but I don't have to pay the monthly rental from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent router to have in house This is the far best one I have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    saves additiional devices by ballowing phone lines,fax, and complete modem capabilities with a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only one available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was thr only modem / router available to replace my comcast modem. This was purchased because it had a phone jack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and fast connection, automatically assumed my xfinity information which made setup quick

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Saved me $14 a month on my Comcast bill. Wifi signal seems to be stronger as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome arris modem.cool color and i like the blue lights.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no more rentals iit is yours.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no more rentals from xfinity/comcast you own it and it works just as well as the company rentals.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Modem /Wifi so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. No problems except with Comcast who shows it is not a covered Modem even though it's in there list of approved modems.

    I would recommend this to a friend