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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $199.00

Customer reviews

Rating 4.6 out of 5 stars with 2470 reviews

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Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers recognize the SURFboard 24 x 8 DOCSIS 3.0 Cable Modem's ease of use, strong Wi-Fi performance, and generally straightforward setup process as significant advantages. Positive feedback also highlights the modem's speed and reliable performance, along with its compatibility with various devices. While some users noted the device's larger size, the majority of reviews express satisfaction with its capabilities. The modem's price point also receives favorable mentions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,470 reviews
  • Rated 5 out of 5 stars

    Arris Surfboard just what we needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a Docsis 3 modem that worked with Xfinity that gave us phone service too. Works great, well pleased with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris surfboard router is excellent.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arris surfboard wi-fi router is better than the other Router that I Purchased in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem to save a monthly fee from the cable company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router, very happy with my purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone, internet, and cable all running from this router. Best Buy employee helped me make the perfect choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Telephone/Internet modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase my modem instead of renting from Comcast. This modem is fast and is doing what it is suppose to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a month now and have had no issues so far. Connects just as well as the cable companys own brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic device thanks to Randol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great range and speed and even better customer service and experience thanks to Randol and the Fairfield Best Buy team!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased this cable modem to replace Comcasts'

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable model does just what the Comcast's does and I don't have pay the monthly fees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comcast compatable, better up/down range, and eliminating the monthly modem rental. What’s not to like?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOt it to stop paying monthly fee from Comcast

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great to stop paying monthly renting fee from Comcast and no notice different!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well worth money spent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any issues. Best way to tell your internet provider where they can store their $10/month equipment fee. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ARRIS SURFBOARD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works just fine and I have not had any problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up, and serves the purpose, quality and affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris Surfboard SVG2482AC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace my Xfinity modem /router. This unit is working flawlessly. So far I am very pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the help guys this product works perfect and does everything I need and wanted it to do for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product replacement to Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I no longer have to rent this component from my internet provider and it works for our tv's, Internet and phone. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fine!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is working fine and is not having any issues. Is easily rebooted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase, very useful device. Works with Xfinity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This product has met all my expectations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this product and saving the monthly rental from my cable company. It is worth the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wifi box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good working product no real problems I'll recommend all my friends to get this product.

    I would recommend this to a friend